tell that to the international tourists who are on transit in singapore. changi airport is "supposed" to be of "world-class" standard, if it doesn't have such a service which is so commonly present in countries like Hong Kong, that's sad. Note that xtemujin is stating that his overseas friends are disappointed, dun aim your flames at the wrong direction.
This I note sure... but I tink there's free access in the transit area. Can anyone confirm this?