i never favor Jaben... anyway the official UE RMA center is at:
EQuest
178 Paya Lebar Road
#04-05
Singapore 409030
Tel: 8125 3100
I had a pair of UE TripleFi 10 Pro... used it for 8 months, went RMA for 3 times... I won't be getting anymore UE phones after my 1-yr warranty period is over. Enough is enough.