At a time when the model was going to be discontinued, I was looking for an XPAN. They wanted to keep the camera for their own collection. Same with the SWC. I was fortunate enough to travel often, so I ended up getting both when I was out of Singapore. I got the impression they were controlling who to sell the cameras to. It wasn't like that overseas, I had super service in Robert White Photography (UK) and then Yodabashi in Japan respectively. I almost went mad in Yodabashi, not the designer outlet, but it was just really great. However, I think it is a victim of a greater downturn for medium format film cameras.