This is to pull out a message hidden somewhere in another thread.
bLuRbEnG has given a very useful advice to those who bought gears from US retailers. Bear in mind that the retailers do not deal with International Warranty. Need to wait for the gear to arrive in Singapore. Then send the proof of purchase (copy of receipt) and Serial numbers of the gear to Pentax USA. They will verify your application. If approved, an International Warranty Card will be physically sent to your address.
P.S. Pentax USA has approved my warranty application for a K10D body and a DA18-250mm lens. They notified me that the International Warranty Cards are being sent to me. Hence both camera and lens are eligible of International Warranty. Hope this helps.
bLuRbEnG has given a very useful advice to those who bought gears from US retailers. Bear in mind that the retailers do not deal with International Warranty. Need to wait for the gear to arrive in Singapore. Then send the proof of purchase (copy of receipt) and Serial numbers of the gear to Pentax USA. They will verify your application. If approved, an International Warranty Card will be physically sent to your address.
For the benefit of those getting their Pentax from USA.
I have dug out the old email from Pentax USA about how to get International Warranty.
If you need further information, you may like to send an email webform to Pentax USA.
http://pentax.quicksupportlink.com//callform/pages/callform.asp?origin_us=true
Cheers...
Dear Sir/Madam,
Thank you for contacting Pentax.
To apply for International Warranty please provide the following information:
· Dated proof of purchase which includes your name, address, and phone number
· Model name
· 7-digit Serial Number from the bottom of the camera
You may FAX this information to: Joe Virgil at: 303-728-0145
You may also mail this information to him at:
Pentax Imaging Company
600 12th Street
Suite 300
Golden, CO 80401
Attn: Joe Virgil
or e-mail (with attachment) to: joe.virgil@prac.pentax.com
However, International Warranty applies to the first year of ownership, only, and may not be extended or renewed.
If you are in need of further assistance, please respond to this email or call our technical support center at 800-877-0155.
Sincerely,
Jensy Carranza
Pentax Imaging Technical Support
P.S. Pentax USA has approved my warranty application for a K10D body and a DA18-250mm lens. They notified me that the International Warranty Cards are being sent to me. Hence both camera and lens are eligible of International Warranty. Hope this helps.
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