Hi All,
Have two options for delivery, which one is preferred? Mt Alvernia or Thomson Medical. Pls give your feedback.. Thank you..
I definitely won't vote TMC based on my personal experience. But since I did not use with MA I cannot vote the for MA either.
Why not TMC?
My wife started with contraction at about 5am at home. When we reach TMC at 6am, no one was at the counter. about 15mins finally some staff came around and wife was then brought inside the waiting ward (forgot the proper name, but not the same as labour ward where the baby is deliivered). I spent the next 45mins to register for my wife (because lack of staff, the NETS/Credit card machine was not working and the nurse did not know how to fix it apart from keep trying and jiggle the cables). It was SLOW and I left my wife alone for almost one hour.
Our gynae turned up at about 9am - 9.30am and gave some advises.
Between 9am and 3pm, occasionally a nurse will pop in and see if there is anything my wife needs and check the graph (for the contraction timing etc) and the Epidural.
All ok until here.
The Epidural ran out about 1hr to 30mins before the delivery. The nurse suggest not to refill it so that my wife can feel the baby better.
The nurse told us there are several babies arrival at the same time (3pm) and during the last 30mins of my wife's labour, all went to the other wards to help out the deliver leaving us to handle the labour alone. The wife was tired and feeling the pain of the contractions, and was telling me she was giving up! I have to rush out at that moment, leaving my wife alone again, to find a nurse to help calm her done and make sure everything is ok until the gynae arrives.
Gynae later came and delivered the baby, and everything was ok then (except the queue of babies for the weighing machine and measurements).
The nurses whom looked after my wife _after_ the deliver and the baby were great (yes they are caring and you can see they genuinely love to look after the babies).
The checkout was a breeze (well, just pay the bill, otherwise no delay unless you expect a dispute) despite the waiting time was a little long (Monday morning).
Overall I find there are good and very bad points about TMC. I actually sent in my feedback on the lack of staff and lack of attention during the most critical moment of the delivery but there was no response from TMC at all. This adds to my disappointing on their handling of the issue.
For myself, I would try another hospital next time.