hi,
recently i sold a Gucci diaper bag for US$880 inclusive of shipping to a US bidder.
i send the item together with the original receipt via Speedpost courier (4 days) after the paypal sent me a payment confirmation.
2 days later,paypal send me an e-mail informing me that the buyer has file a chargeback thru the credit card company and they are going to limit my account access,and request my ultilty bill and proof of delivery for the Gucci bag.
i did what they request and send over the document by fax and received another e-mail from paypal asking for the Gucci bag original receipt,but i already send the receipt along with the bag liao leh..
lucky i have alrdy withdraw the $$ from the paypal account successfully :sweat:
what action can i take to protect myself ?
are they able to charge me for the payment ?
i e-mail the buyer but got no response from her either.
anyone with same experience?
recently i sold a Gucci diaper bag for US$880 inclusive of shipping to a US bidder.
i send the item together with the original receipt via Speedpost courier (4 days) after the paypal sent me a payment confirmation.
2 days later,paypal send me an e-mail informing me that the buyer has file a chargeback thru the credit card company and they are going to limit my account access,and request my ultilty bill and proof of delivery for the Gucci bag.
i did what they request and send over the document by fax and received another e-mail from paypal asking for the Gucci bag original receipt,but i already send the receipt along with the bag liao leh..
lucky i have alrdy withdraw the $$ from the paypal account successfully :sweat:
what action can i take to protect myself ?
are they able to charge me for the payment ?
i e-mail the buyer but got no response from her either.
anyone with same experience?