the softness could be due to camera shake or subject movement
also some of your focusing point is not spot on,
usually the prefered focus point is on the eye
if you are using AF, then it will be hard to get the focus to where you want it to be
i'd recomend using Manual focus and move the camera forward and backward
until you get the focus to where you want it to be
also try using a faster shutter speed and shoot in bright daylight