need pointers on firefox quick

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while surfing on CS, the pages juz refuse to load, tried clickin refresh and still the same. so i juz closed all the opened browsers. when i dbl clicked on firefox, it prompts me to choos a user for surfin. i initially juz clicked on default, but it says couldnt load cos its in use. so i created another one, and now all my bookmarks are gone.
any help?

Nov 13, 2004
try up task manager, click on the Process tab, look for any instance of firefox.exe and click on the End Process Button on the bottom right hand corner to end that process.

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