Need help with Virus Infection

[nokin]

I would appreciate it if anyone can help me get rid of the virus infection in my other computer or any advice.

When I boot up and get into Windows, Norton gives me this message that the computer is infected with a virus.

Object Name: c:\WINDOWS\System32\smsx.exe
Virus Name : Trojan.KillAV
Action Taken: Unable to repair this file.

What is this file smsx.exe for? I ignore the message and am still able to run my applications and surf the Internet.

I have a registered version of Norton AntiVirus 2004, have updated to the latest Virus Definitions from Norton and still unable to rid the virus.

Please Help.
Thanks

 

[Drudkh]

some info this this virus

http://securityresponse.symantec.com/avcenter/venc/data/trojan.killav.html

 

[espn]

http://www.liutilities.com/products/wintaskspro/processlibrary/smsx/

 

[Big Kahuna]

Try online scan from Trendmicro or Mcafee? :think:

 

[nokin]

Thanks for all quick responses, really appreciate it.

I just did a live update for the latest virus definition and scan my computer again. Norton detected the virus but is still unable to remove it. :dunno:

Anyway still appreciate any other help I can get. In the meantime will try the online scan as suggested.

Thanks again

 

[Drudkh]

some info this this virus

http://securityresponse.symantec.com/avcenter/venc/data/trojan.killav.html

there's some instructions here, try to follow it.

 

[nokin]

there's some instructions here, try to follow it.

Thanks Drudkh,

I'm a noob as far as the computer is concerned, and have a phobia adding or removing files especially from WINDOWS/System itself.

Keeping my fingers crossed, will read carefully and follow instructions as much as I can.

Wish me luck.

 

[jbma]

You will have to edit the Windows Registry and remove the entry.

 

[reno77]

Try to Start up the computer in safe mode (Press F8 when its booting up ) and run Norton. If still cant work, delete norton and install Avast Home edition, its FOC and has a boot up time scan. It removes viruses and most spyware.

 

[nokin]

Thank you all for advices and suggestions. Will try.
I don't get the virus infection message from Norton anymore and the computer seems to be running fine.
The virus may just be lurking.

 

[Drudkh]

Good for you.
If the .exe file still exist in your PC, try to delete it.