Maybe a big trouble!

[bit]

I brought a DC on Apr. 1st and the LCD doesn't work one day later. Could I take my money back from the saler by returning the DC.
Is there anyone have the same experience? Thanks a lot.

 

[majere2sg]

I brought a DC on Apr. 1st and the LCD doesn't work one day later. Could I take my money back from the saler by returning the DC.
Is there anyone have the same experience? Thanks a lot.

Bought from shop with warranty ? Probably you can exchange for another DC but not getting your money back...

 

[bit]

Sure. I brought a brand new DC from Sim Lim Square.
I have talked with the saler this afternoon and have to go to another place on next Monday.

 

[bit]

Is there anyone that knows the rules of how to return unwanted product back?

Thanks.

 

[SNAG]

Normally, the norm is that one can do a 1-1 exchange within 7 days.
Just go back to the shop, and insist that you do an exchange. But try to do it ASAP.

 

[Simon]

The Shop will only be able to do a 1-to-1 exchange:

1: If your camera's warranty card has not been send/mail. In the situation if your warranty card has been sent/mail, you will need to send your camera to the camera service center for exchange/repair.

2: Of case your camera must not show any sign of self inflated scratches or damages.

3: You still have the original receipt of the purchase.

 

[jbma]

Like Simon said if it with the warranty unsent and immediately after purchase and condition is as you bought it then the shop should exchange it for you 1 to 1. Snag also is right with the one week 1 to 1 exchange but in reality and from experience if you buy from Sim Lim chances are they will not give you a 1 to 1 but will ask you to go to another of their shop to change or maybe even to the agent. Be careful where you buy it from. I would rather pay 10 or 20 bucks extra but get the service I want rather than get the cheapest price with a cheap service.

 

[bit]

So bad, have to go to another agent next Monday.
I feel so disappointed about the experience of purchasing.

 

[bit]

Thank you, all guys who gave me advice on that problem.

 

[yaoxing]

Try not to buy cameras from Sim Lim Square (except maybe Alan Photo). That's all I can advise.

 

[bit]

thanks for advice.
I exchanged a new one this afternoon. I spent extra nearly 10 hours and 10 bucks travelling expenses on it.
I know the damage rate of digital camera is very small but I encountered.