so which versions of Media Composer & Nitris DS are you running and on what platforms? :thumbsup:
yeah i was stupid enough to upgrade to MediaComposer 4 !!!
Media Composer version 5.0 (Mac and PC) and Avid DS v 10.3
I don't see why that is stupid.
At your time of posting, Media Composer 5 isn't even out for retail or upgrades yet.
If they are already available, then i'll answer your next question:
Because Avid support SUCKS! Avid only support 'big' clients who buy off 5-10 workstations.
As an independent facility buying and configuring my own system, they don't even give a ****.
If not for my training requirements, I wouldn't even have considered upgrading my old XpressDV system to MC4.
:nono:
You ask me what version I am using, I am just answering exactly what i am using.
As for support, everything come with a cost. If you have use the product as based on qualified system and a valid support contract even if you buy just 1 MC, Avid will obligated to service you. It is not true that Avid only support people who buy multiple systems.
Support has certain boundary, no manufacturer will guarantee performance and operation in any kind configuration and use. There will always be some terms and condition.
If certain Avid products had meant to be based only on 'Qualified' & 'Recommended' systems and that end users cannot build their own systems, then why even bother to release software-only versions?
This totally defeats the point of allowing users to buy software-only products from Avid and that they refuse to support customers who don't buy 'Qualified' turnkey systems from the authorised dealers.
I'll tell you what local Avid reseller told me when I gotten my 1st Avid XpressDV 3.0 a couple of years back. It goes exactly like what you've mentioned about support, "Sorry, you've only bought the software from us...we aren't able to support you..."
When 3.5 version came out, reseller told me same thing...."sorry, you aren't eligible for crossgrade upgrade package because you're not under our support." It's not like I'm asking for free upgrade! Hell I was willing to pay!
Since then, I've edited with Avid products for a couple more years, running XpressDV, old AVBV based MediaComposer v5.6 & v7, before jumping ship to FCP and am happy with that till today.
Pre-complete switch over to FCP in the previous post house I worked for, we wanted to get Avid Adrenaline system, but again, reseller proved to be 'too busy' to entertain us. Ended up that we've spent the same amount of money on two FCP suites instead of a single Adrenaline system.
I have more nightmare stories about Avid support I can tell, but am not going to start an Avid bashing thread here.....End of the day, I must admit that Avid is a good editing interface, and that my FCP shortcuts are still mapped to what I am using for Avid.
You've only used up till MediaComposer v7? Wahahahahahahaha!! Uncle! Nitris liao lah! Whahahahahahahahahahah!
9.99999 times out of 10 they ended up paying AVID. I remember I see Christopher Tay (for those who know him) in TCS/Mediacorp more than I see my father at home in a month.:bsmilie:
If certain Avid products had meant to be based only on 'Qualified' & 'Recommended' systems and that end users cannot build their own systems, then why even bother to release software-only versions?
This totally defeats the point of allowing users to buy software-only products from Avid and that they refuse to support customers who don't buy 'Qualified' turnkey systems from the authorised dealers.
I'll tell you what local Avid reseller told me when I gotten my 1st Avid XpressDV 3.0 a couple of years back. It goes exactly like what you've mentioned about support, "Sorry, you've only bought the software from us...we aren't able to support you..."
When 3.5 version came out, reseller told me same thing...."sorry, you aren't eligible for crossgrade upgrade package because you're not under our support." It's not like I'm asking for free upgrade! Hell I was willing to pay!
Since then, I've edited with Avid products for a couple more years, running XpressDV, old AVBV based MediaComposer v5.6 & v7, before jumping ship to FCP and am happy with that till today.
Pre-complete switch over to FCP in the previous post house I worked for, we wanted to get Avid Adrenaline system, but again, reseller proved to be 'too busy' to entertain us. Ended up that we've spent the same amount of money on two FCP suites instead of a single Adrenaline system.
I have more nightmare stories about Avid support I can tell, but am not going to start an Avid bashing thread here.....End of the day, I must admit that Avid is a good editing interface, and that my FCP shortcuts are still mapped to what I am using for Avid.