Hmm probably the taxi driver got something urgent to do at that time - but cannot explain what..
Anyway.. Aiyooh come on people, don't let one or two cabbie drivers ruin your day!
One Lousy experience with a cab ride
- Thread starter David Kwok
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Hmm probably the taxi driver got something urgent to do at that time - but cannot explain what..
Anyway.. Aiyooh come on people, don't let one or two cabbie drivers ruin your day!
He did not insult you.
There is also no law that says taxi drivers must wait for a second customer to arrive at a mid-journey stop.
Many people have personal matters that they prefer not to reveal to others. For example, he may have to hand over the taxi at a certain time. He may have agreed to a pre-determined booking for other passenger and must arrive there on time. He may have an aged and sick parent at home to look after and he must be back on time to help the parent take medication. Etc...
If you have special requirements like that (mid point stop and WAIT..for unspecified period - 10 minutes? 30 minutes? one hour? -so what if the meter is running and you agree to pay?) then say so before you board the taxi. If the taxi driver agrees to arrangement, then proceed.
Your complaint against the taxi driver in this case is not justified.
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ricohflex said:
Ur making alot of assumptions with zero knowledge of what actually happened. I mean how u know the driver has so n so things to do, EVEN if he does is it asking him too much to tell it politely. I would certainly be understanding to his needs but the fact is he did none of that but wad rude and unaccomodating.
And when I said to wait awhile it is really awhile, my friend arrive in less than a minute upon my arrival. I was already on the phone with my friend when I got into the cab so as to minimize waiting time. U think I'm so dumb to wait in a cab while the meter is jumping!
Come on man, taxi is a service industry, once u are on the wheel, u need to put ur family matter or whatever personal crab behind, u will need to provide the service general public expected. Passenger is ur employer, is asking u to detour or waiting for another passenger with meter running not acceptable? Even asking u to tour the singapore island one round also LLBP, if not u need to wake up and drive mrt instead. Some of the sympatiser above really make me wonder if u are affiliating to the driver and can cordon that kind of behavior? No wonder sg service quality can never catch up with the pace of GDP.
its a v strange thing.. probably 8 out of 10 cab drivers will not be happy if they hv to wait.. i experienced it numerous times..
even if u tell them at the point when u board the cab (and not last minute) , that u need to pick someone up.. they just seemed so unhappy.. i really dun understand y..
like wat u have said.. the meter is still running.. dunno wat is their issue.
we can give the benefit of doubt that he may have something on etc etc.. but when it happens so often ( I know cos I take cabs most of the time)
u WILL know that its basically the bad attitude of the drivers..
i am not a taxi-driver and not defending them but there might be a misconception / misunderstanding
yes the meter is running..
yes you are paying him every single cents
what if YOU drag the taxi driver for 15mins, 30mins, 1hour, 2hours, ... do you think they going to let you wait for your nanny, your mama, your papa, your puppy; although the meter is running at idling rate? the answer to them is straight forward. they have rental to be billed, petrol to be paid..
btw, i used to book a cab. they charge hourly rate differently. they would base on no of customer they could pick up, distance that they can clock.. so do you think taxi driver is willing to let you wait for your nanny, your mama, your papa, your puppy with just the meter running?
yes the meter is running..
yes you are paying him every single cents
what if YOU drag the taxi driver for 15mins, 30mins, 1hour, 2hours, ... do you think they going to let you wait for your nanny, your mama, your papa, your puppy; although the meter is running at idling rate? the answer to them is straight forward. they have rental to be billed, petrol to be paid..
btw, i used to book a cab. they charge hourly rate differently. they would base on no of customer they could pick up, distance that they can clock.. so do you think taxi driver is willing to let you wait for your nanny, your mama, your papa, your puppy with just the meter running?
it takes two hands to clap.
if the passenger is unhappy, it just means that you've let a simple thing get to you. because Customer Service feedback makes us to powerful, we've become haughty and uppity towards service providers. (which is very, very real)
don't just look at the service provider, look at ourselves in the mirror. how many times i've been slighted by a customer because they've had a bad day, but yet i've got to smile and put on a good show through the verbal diarrhea and gesticulations.
i just wish the customers' attitudes will catch up with the pace of GDP
if the passenger is unhappy, it just means that you've let a simple thing get to you. because Customer Service feedback makes us to powerful, we've become haughty and uppity towards service providers. (which is very, very real)
don't just look at the service provider, look at ourselves in the mirror. how many times i've been slighted by a customer because they've had a bad day, but yet i've got to smile and put on a good show through the verbal diarrhea and gesticulations.
i just wish the customers' attitudes will catch up with the pace of GDP
Bad service and picky taxi drivers- one of the main reasons I decided to buy a car 6 years ago ,believe it or not! I travel alot and don't have a desk bound job running at least 3-5 places a day n imagine everyday kena rejected by cab drivers who want to pick where they want to go. It's still a big problem till today and worst,fares are sky high now with all those extra charges!
Tell me, when's the last time any taxi driver help u with the luggage at the airport even thought they charge u extra . They just open the car boot and stand there like a piece of wood, too 'precious' to move their bloody limbs. I've been to almost 60 countries n although sometimes u get the bad eggs who try to overcharge you ,almost all will at least help or provide u a with a level of basic service .
Tell me, when's the last time any taxi driver help u with the luggage at the airport even thought they charge u extra . They just open the car boot and stand there like a piece of wood, too 'precious' to move their bloody limbs. I've been to almost 60 countries n although sometimes u get the bad eggs who try to overcharge you ,almost all will at least help or provide u a with a level of basic service .
It's pretty funny.. The cab driver has reasons, the cab driver has tons of reasons not to do this and do that. The cab drivers may be thinking this and thinking that. It could be the cab driver that he is this and he is that. Somehow of all the comments, it's hardly the case where "For some reasons, with the benefit of doubts on the passenger that the cab driver is just plain rude, impatient, ridiculous and incorrigible". :bsmilie:
Based on such biasing towards the drivers as being probably, might be, could be right. How about vice verse ?
Based on such biasing towards the drivers as being probably, might be, could be right. How about vice verse ?
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can we not bash taxi drivers? this is turning into a bashing thread. Taxi Drivers are also trying to earn money like you and i. some are just sharing their experience, while others are generalizing all taxi drivers.
true, they might not be entirely with good attitudes on the job, but can we say that we, too, have not been an arse to our colleagues or people we've done jobs for (free or paid)?
let he who have no sin cast the first stone.
true, they might not be entirely with good attitudes on the job, but can we say that we, too, have not been an arse to our colleagues or people we've done jobs for (free or paid)?
let he who have no sin cast the first stone.
I'm not bashing them you know. It's just that obviously the thread is not about saying how good the taxi drivers are right ? If it is, it will be a different thread title like "How fortunate is it that I encounter this driver".
As much as we are now commenting about how some taxi drivers failed to deliver good services, I'm sure while the taxi drivers are resting in the kopitiam, they could jolly well be commenting on how lousy one of the passengers is. In fact, at this very moment while you are reading my post.
Again. If it is a topic on how passengers behave badly in the cab, it will be another thread with another title in the www.taxifrustration.com forum, isn't it ? Since it is true that they might not be entirely with good attitudes, that is why we are discussing about it isn't it ? It is not a place to ask for forgiveness either.
As much as we are now commenting about how some taxi drivers failed to deliver good services, I'm sure while the taxi drivers are resting in the kopitiam, they could jolly well be commenting on how lousy one of the passengers is. In fact, at this very moment while you are reading my post.
Again. If it is a topic on how passengers behave badly in the cab, it will be another thread with another title in the www.taxifrustration.com forum, isn't it ? Since it is true that they might not be entirely with good attitudes, that is why we are discussing about it isn't it ? It is not a place to ask for forgiveness either.
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not saying that you did bro. in fact, i had many lousy experiences with cab drivers too. just that i feel that we should live and let die. i empathize with you, but not some of the others who are just out to slam every taxi driver.
while there are bad eggs, there are also good ones.
Agreed! So lets close this thread and let good drivers earn more money from us and bad drivers drink more coffee and tea at kopitiam. :bsmilie:
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