Haven't seen you in CS for a long while, wb
Take a lot of cab rides because of work and it's mere probability that I do encounter less than desirable drivers
I've been pissed and have called to give my forceful pov, but like the above, I usually regain some sense when I ask myself what do I really hope to achieve by lambasting the poor call-line person
And those conversations usually end up with me reminding them to place this as an infraction and hope that they educate said driver (and all their drivers); I would like to believe that as a business, they too wouldn't want to keep bad hats which consistently score disciplinary points
Would like to disagree that 'if complain must go all the way up because there's always some secret conspiracy to cover up and tai chi the problem away'
I think we simply place a lot of self-righteousness in ourselves to speak for the other downtrodden and taken advantage of, to right the wrongs in the world
Am guilty of that at times lol