I was wondering if anyone has any experience claiming warranty for Olympus gear before. What is really needed for a warranty claim?
Some background: I just got an E-M10 kit during the IT fair but prefer 12-50 for its range, so I want to sell my 14-42 EZ. But after emailing Olympus, their policy is that you need original proof of purchase and warranty (i.e. receipt and warranty card). Receipt I can probably get another one from the shop, but warranty card cannot (and since it's a kit, the body and lens share the same warranty card).
This means that (officially) either I forfeit the warranty for my E-M10 by giving the warranty card to the lens buyer (I won't do this, it's stupid), or the buyer will buy a lens with no warranty (or I be dishonest and tell any potential buyer that they can claim warranty)
TL;DR
Is warranty card really needed for warranty claims? (Olympus specific - I don't care what other companies do)
Some background: I just got an E-M10 kit during the IT fair but prefer 12-50 for its range, so I want to sell my 14-42 EZ. But after emailing Olympus, their policy is that you need original proof of purchase and warranty (i.e. receipt and warranty card). Receipt I can probably get another one from the shop, but warranty card cannot (and since it's a kit, the body and lens share the same warranty card).
This means that (officially) either I forfeit the warranty for my E-M10 by giving the warranty card to the lens buyer (I won't do this, it's stupid), or the buyer will buy a lens with no warranty (or I be dishonest and tell any potential buyer that they can claim warranty)
TL;DR
Is warranty card really needed for warranty claims? (Olympus specific - I don't care what other companies do)