Am trying to hold out until after Chinese New Year. it's very difficult to endure as it's a video rental shop. I mean how many people rent VCD and DVD these days? More than 80% of my customers on record has not rented anything for 2008. Economy downturn should see more folks stay home and watch movies, but only the older folks rent videos, the new generation goes BT download.
hmm... I got a friend doing the same line as you. He got a shop in Yew Tee.
I think your business can benefits from a CRM system. but cost $$$