I purchased the Nokia N70 mobile phone, stylish design and loaded with functions that thrills
underneath this beautiful phone something changed my view about Nokia technology and service.
I was a proud owner of the latest trend in town and I was a happy man. However this joy died away when I discovered that there were no ringing tones from incoming calls intermittently. I started to monitor the phone. I discovered that there are indeed no ringing tones for a number of calls and my business is in jeopardy this line is my business line.
The phone was sent in to Nokia Wheel Lock place for the first time software upgraded as stated in the repair log.
After collecting the phone I discovered the problem still exists.
The phone was sent in for the second time, this time I was assured of a thorough check to be done and it requires a longer time.
The phone parted from me again for another day.
I collected the phone as usual and my limit was up when I discover I had 3 missed call due to no ringing tone 5 minutes after I left the collection center.
This time I demand a change of phone but the furthest Nokia can do is to change the PCB board.
It took another 2 days of my time and I had to borrow a phone from someone. I collected the phone 2 days after 8 successful incoming calls from my wife (pre arranged) I parted the service center thinking that I have parted with my nightmare. The nightmare returns when I saw 2 miss calls from my friend at night.
Called Nokia and they insisted there is no such problems with this N70 model. I believe many have yet to discover this and I recorded a test on video on my phone. 5 out of 6 calls did not ring. This proof I brought along to Nokia the fourth time and guess what? The manager told me to wait for a new upgrade for the software to solve this problem.
The best thing is this updated software release date is yet to be known no time limit .
May I know what can be done next as I have spent so much money and time in the latest technology with the biggest name in town and have proven to be a disaster? Maybe I should have the N90 for free and experience another kind of nightmare .
By the way, they took away phone without replacement thus; do not trade in your old phone just in case you need one like me.
I was a proud owner of the latest trend in town and I was a happy man. However this joy died away when I discovered that there were no ringing tones from incoming calls intermittently. I started to monitor the phone. I discovered that there are indeed no ringing tones for a number of calls and my business is in jeopardy this line is my business line.
The phone was sent in to Nokia Wheel Lock place for the first time software upgraded as stated in the repair log.
After collecting the phone I discovered the problem still exists.
The phone was sent in for the second time, this time I was assured of a thorough check to be done and it requires a longer time.
The phone parted from me again for another day.
I collected the phone as usual and my limit was up when I discover I had 3 missed call due to no ringing tone 5 minutes after I left the collection center.
This time I demand a change of phone but the furthest Nokia can do is to change the PCB board.
It took another 2 days of my time and I had to borrow a phone from someone. I collected the phone 2 days after 8 successful incoming calls from my wife (pre arranged) I parted the service center thinking that I have parted with my nightmare. The nightmare returns when I saw 2 miss calls from my friend at night.
Called Nokia and they insisted there is no such problems with this N70 model. I believe many have yet to discover this and I recorded a test on video on my phone. 5 out of 6 calls did not ring. This proof I brought along to Nokia the fourth time and guess what? The manager told me to wait for a new upgrade for the software to solve this problem.
The best thing is this updated software release date is yet to be known no time limit .
May I know what can be done next as I have spent so much money and time in the latest technology with the biggest name in town and have proven to be a disaster? Maybe I should have the N90 for free and experience another kind of nightmare .
By the way, they took away phone without replacement thus; do not trade in your old phone just in case you need one like me.