yup, my sympathy goes out to the person who wrote the article. the organisers should at least call back again if the first proves to be unsuccessful.
i know, there's a long list of people under the reserve list. but the person who got shortlisted should at least be contacted the second or even the third time around if the first is not successful.
and i also agree with Ferrari 1 that if contact by mobile phone is not successful, a SMS should follow suit.
and for Tan Siok Ha, i think the NDP organisers should screen all applicants and matched them agains past database. i think it is only fair that those who have not been successful for the past 2 or 3 NDPs should be given the priority for the current NDP.