hi all i need some advise on this issue here,
my debit card has been charged with 3 unauthorized transaction on 10th march, amounting to ard 1.5k. i found out this transaction on the 11th of march nite when i check it thru online banking. The purchase were in euro or gbp. i did not lose my card, my card is with me.
i have already lodge a report to the police and also notified the bank, but the cso said that gt to wait for the merchant to settle the transaction within 10 days, now the tranaction is actually pending status, if they nv settle money will go bk to me immediately, if they settle it, i will need to file a dispute.
really need advice on this issue... many thanks
update: 1 transaction has been deducted from my account already
update: 2 of the 3 transactions are nt online transaction, the other 1 i still nt sure abt it.
my debit card has been charged with 3 unauthorized transaction on 10th march, amounting to ard 1.5k. i found out this transaction on the 11th of march nite when i check it thru online banking. The purchase were in euro or gbp. i did not lose my card, my card is with me.
i have already lodge a report to the police and also notified the bank, but the cso said that gt to wait for the merchant to settle the transaction within 10 days, now the tranaction is actually pending status, if they nv settle money will go bk to me immediately, if they settle it, i will need to file a dispute.
really need advice on this issue... many thanks
update: 1 transaction has been deducted from my account already
update: 2 of the 3 transactions are nt online transaction, the other 1 i still nt sure abt it.
Last edited: