I suppose if it is so mandatory and compulsory that it is almost a must, then include it in the tour package price. I'm not against the giving of tips, but being surprised into a forced deal isn't something that I would condone. If it is made known beforehand and not "hidden charges" it would be more palatable.
What if someone is a first timer? Not everyone knows about these hidden charges - that is why many letters have been published in the ST forum about this issue already.
The issue isn't so much to give or not to give, but to know in advance if it is indeed compulsory.
Well, as I said. There is no black and white on paper that tips are mandatory be it Singapore or other countries. Sometimes there is no right or wrong but understanding the situation better.
I know you go by the books but sometimes in life, they don't follow what's written in the books.
Again, if you have not gone on a tour with a tour group you will not understand what a tour guide needs to go through. Until you have had experience it yourself, then you will know why tour guides rely on tips to survive. Be it if the person is a first timer or not. Once you get to know a tour guide, you will understand more about it.
Go for your first tour with a travel group with a guided tour (there will be a tour leader in every overseas tour group) then you will know why tour guides are needed.
I understand where you are coming from but again different countries play it differently.
I give you an example which I did not asked or expect anything from the passengers as it was still part of my job to make sure each passenger gets their bag as soon as they can. I had to ferried 60 bags which was stuck at Bangkok airport when they arrive in Singapore. It took 6 hours before the bags arrived Changi Airport. I had to carry one by one to the passengers room. They were so happy that each one of them gave me and the bus driver a $1200 tips from the 60 passengers. ($20.00 X 60).
Remember, it's still up to each passengers to give willingly. Not all the time they are being tip so much. Not all the time and not compulsary. No hidden cost as once you paid for your tour, that is all. It's really your own discreation to give the tips willingly. You can't blame the tour agency as they will not force you to pay anything other than what is written on your tour package.
If you are season tourist, you will know when to give and when not too.
Whatever that is written on the ST Forum is only one side of the story.