Basically it's all about profits- these smart capitalists wants to increase profits but making use of cleaners and public's goodwill as an excuse. If the food prices are reasonable at $2.50 for hawker food, then I gladly clear trays for them. But they are charging ridiculously high prices for hawker food $4-$9 and thus they better be providing better cleaning services. They tender to pay millions for their coffeehouse takeover fees so don't expect to pass the costs down to us citizens. U expect us to clear trays, u sell cheap. u sell expensive u hire more cleaners- simple. If complain rental expensive, then u choose your government wisely - choose wrong government and everything increase price - ERP, Food, rental, car, minister salaries, etc. Remember the plastic bag saga? Capitalists want to increase profit so they use environment as excuse to stop providing free plastic bags but in the end they still provide but they charge 10c per bags how clever they are. All of a sudden , using 'save the earth ' as excuse, costs plummet and profits go up, and citizens pay more. Now the same is happening with tray clearing...