This is how luggage is handled (at least in Canada)


If our check in camera bag kenna throw this way, those without insurance on it, can forget their trip. Ha ha!
 

Even my dive gears will suffer :(

Luckily I always have my camera as carry on....
 

Checked-in baggage has a high chance of getting abused, unofficial SOP for most airlines. Never check in anything fragile/sensitive/valuable. If you have to, make sure its insured and keep your fingers crossed. Just take a look on youtube, no shortage of such videos.
 

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The clip seems to lay the blame on Air Canada.

Somehow I have the feeling that it is more the airport's personnel that is to be blamed than the airline. So the original poster's topic is more accurate - this is what happens in Canada's airport.
 

The clip seems to lay the blame on Air Canada.

Somehow I have the feeling that it is more the airport's personnel that is to be blamed than the airline. So the original poster's topic is more accurate - this is what happens in Canada's airport.

It has always been the airport baggage handlers. Not the first time and will definitely not be the last time.
 

Luggage Handlers work for the airport (eg CIAS) not employed by airlines

Strangely odd sized check in items like golf bags , fishing rids , surf boards , bicycles etc get treated better
 

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I bought a new luggage with a hardcover. Put two bag straps cross it and check in to plane for BKK. Arrive BKK and receive my bag covered with oil (probably from engine). There is also a slight dent on it. Opened my straps and bag, some clothes are covered with oil and can't be worn. Lucky for me easier to buy clothes in BKK. Wanted to complain but am pressed for time due to earlier flight delay and late night. This is how my new luggage end up in sorry state.
 

Luggage Handlers work for the airport (eg CIAS) not employed by airlines

Perhaps it's different in North America.

E.g., Examples of airlines hiring handlers:

http://www.skywest.com/skywest-airline-jobs/career-guides/airport-baggage-handler/#/career-guide
https://delta.greatjob.net/jobs/Job...on?PSUID=cca401c7-0c73-4ae6-93b0-300de05d508d

Plus Air Canada's reply seems to indicate that the staff involved was one of their employees, not employed by the airport:

"We are in the process of identifying the employees involved whose employment will be terminated pending the outcome of our investigation. Their actions clearly contravened our standard baggage handling procedures which require gate-checked bags to be hand carried to the ramp."

http://www.cbc.ca/news/canada/toron...iring-workers-in-baggage-toss-video-1.2615556
 

Standards of baggage handling depends on the airport. Here is an example of one of the best http://www.youtube.com/watch?v=QDkXZdhmBvI Cant really expect too much of small airports & those in the boondocks :)

Where it comes to my cameras & lens, I trust none & hand carry them on board :)
 

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Perhaps it's different in North America.

E.g., Examples of airlines hiring handlers:

http://www.skywest.com/skywest-airline-jobs/career-guides/airport-baggage-handler/#/career-guide
https://delta.greatjob.net/jobs/JobDescRequestAction.action?PSUID=cca401c7-0c73-4ae6-93b0-300de05d508d

Plus Air Canada's reply seems to indicate that the staff involved was one of their employees, not employed by the airport:

Actually the way that Canadian airport handle baggages are so primitive. I'm surprised the labour union didnt complain abt it.

How can they expact the handlers to carry those luggages down the stair and the poor guy got to climb up again to carry.another luggage?

There seem to be only one guy doing this in the video.

How long will the guy takes to finish 200+ luggages?

And we are sitting here, passing comments on the guy. Are we able to do a proper job ourselves ?

The right and most efficient way is to use a conveyer belt, from the plane to the ground and all bags can be transported down in the fastest time and doesn't cause injury to the staff.
 

Thanks for sharing!
This would tell me what to put inside my check-in luggage this weekend when I fly to Victoria BC from Singapore.

BTW, anyone can file a complain at Singapore Airport if your luggage is deemed damaged (upon collection) on its way to Singapore.
That's what happened to mine last week when I returned from Seoul and discovered that one of my luggage wheels was damaged!!!
My luggage has since been collected for repair and would be delivered to my home before I fly this weekend =)

 

Perhaps it's different in North America.

E.g., Examples of airlines hiring handlers:

http://www.skywest.com/skywest-airline-jobs/career-guides/airport-baggage-handler/#/career-guide
https://delta.greatjob.net/jobs/Job...on?PSUID=cca401c7-0c73-4ae6-93b0-300de05d508d

Plus Air Canada's reply seems to indicate that the staff involved was one of their employees, not employed by the airport:

It really depends on the airport. Some airports are home bases of these airlines. And the handlers are employees of the subsidary or division that runs the airport.

Singapore for example, baggage handling is handled by SATS not singapore airlines.
 

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Checked-in baggage has a high chance of getting abused, unofficial SOP for most airlines. Never check in anything fragile/sensitive/valuable. If you have to, make sure its insured and keep your fingers crossed. Just take a look on youtube, no shortage of such videos.

how i wish i could check-in someone i hate [here] !! LOL
 

It really depends on the airport. Some airports are home bases of these airlines. And the handlers are employees of the subsidary or division that runs the airport.

Singapore for example, baggage handling is handled by SATS not singapore airlines.

Yup, unlike SGP and many other countries, US airports privatise certain ramp sections out to, for eg: United or American or third party handler. Even the Air Traffic Controller of the airport has no jurisdiction over aircraft movement within those ramps.
 

If the people has no pride with the work, there is no way they will take good care of what they are handling. Of course we saw the workers but behind the bigger picture is the organization. They just couldn't care and want the cheapest.

We need more people showing what is going behind to highlight to consumers. If the organizations are not getting business, they will need to rethink.