Nothing much has been said in this forum but I believe a public appreciation is in order for the prompt and fuss free action taken by Pentax & Emjay to rectify the K-5 sensor stain issue.
Other than not having the cam to use for about 2 weeks while it was sent to Japan for technical assessment and rectification, there was no cost to the affected customers. As often is the case, it is how well the problem and its resolution are managed that saves a bad situation. What Pentax is doing certainly helps ensure continuing customer loyalty. And hopefully gain more new Pentaxians in the process.
Well done :thumbsup::thumbsup::thumbsup:
Other than not having the cam to use for about 2 weeks while it was sent to Japan for technical assessment and rectification, there was no cost to the affected customers. As often is the case, it is how well the problem and its resolution are managed that saves a bad situation. What Pentax is doing certainly helps ensure continuing customer loyalty. And hopefully gain more new Pentaxians in the process.
Well done :thumbsup::thumbsup::thumbsup: