Recently went to IKEA tampines to purchase quite a big number of items to refurnish my house.
As the list was long and most of the items are of substantial size, i first made a call to enquire whether we could order online and then hv them deliver to us.
The answer : no order online and we hv to go personally to the store to do the purchase and then bring to their delivery contractor counter after checkout to arrange for delivery.
We [wife and myself] ended up pushing 4 trolleys full of things. One of them has got 2 single size mattresses on it and another 2 of them to ferry 10 SKARPON chair. The last trolley was also packed full of heavy flat and long packages.
Totally exhausted by the time we checkout and reached the delivery counter, after enduring the super long queue at the checkout counter.
Long queue at the delivery arrangement counter. Finally all done and all body muscle aching upon reaching home.
Not end of the story yet.....
on delivery day, their delivery man attitude damn bloody bad. Grumbling as he shuffle all things complaining the things are so heavy, dragging the plastic white SKARPON on the floor..:angry: scratching and staining it:angry: no protecting wrapping on it.:angry:
:angry:
why create so much hassle for their customer??? why can't they allow us to order online and deliver to us??? i am sure that would hv increased their sale tremendously. It is really a turn-off after this experience to purchase large quantity of items from them in future!:angry:
As the list was long and most of the items are of substantial size, i first made a call to enquire whether we could order online and then hv them deliver to us.
The answer : no order online and we hv to go personally to the store to do the purchase and then bring to their delivery contractor counter after checkout to arrange for delivery.
We [wife and myself] ended up pushing 4 trolleys full of things. One of them has got 2 single size mattresses on it and another 2 of them to ferry 10 SKARPON chair. The last trolley was also packed full of heavy flat and long packages.
Totally exhausted by the time we checkout and reached the delivery counter, after enduring the super long queue at the checkout counter.
Long queue at the delivery arrangement counter. Finally all done and all body muscle aching upon reaching home.
Not end of the story yet.....
on delivery day, their delivery man attitude damn bloody bad. Grumbling as he shuffle all things complaining the things are so heavy, dragging the plastic white SKARPON on the floor..:angry: scratching and staining it:angry: no protecting wrapping on it.:angry:
:angry:
why create so much hassle for their customer??? why can't they allow us to order online and deliver to us??? i am sure that would hv increased their sale tremendously. It is really a turn-off after this experience to purchase large quantity of items from them in future!:angry: