This morning, traveling towards town, witnessed a very unpleasant scene at doby ghaut interchange at 9.41am. The platform were quite crowded and passenger were alighting orderly, by the time those outside passenger boarding the train, the doors were shut without any warning and buzzer, that left many passengers stunt and family group separated.
I feel this is unacceptable and dangerous, these are unmanned machine, there were no usual warning buzzer(I doubt they are effective even If there is), people have not cleared the yellow line and the train definitely have not stationed for too long, after the fair hike and this is what the train operator return us, what is the protocol before the operator is allowed to issue the shut door button? Who is responsible if a small kid or infant is trapped in between?there is no second chance once the door is shut other than catching the next train 4-5mins later to meet at the downstream, very very poor service and dangerous service in my opinion.
I feel this is unacceptable and dangerous, these are unmanned machine, there were no usual warning buzzer(I doubt they are effective even If there is), people have not cleared the yellow line and the train definitely have not stationed for too long, after the fair hike and this is what the train operator return us, what is the protocol before the operator is allowed to issue the shut door button? Who is responsible if a small kid or infant is trapped in between?there is no second chance once the door is shut other than catching the next train 4-5mins later to meet at the downstream, very very poor service and dangerous service in my opinion.
