Singtel Mio...


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akangtooch

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Dec 14, 2009
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Singapore
#1
Since last night i am experiencing problem with my Mio TV, set top box keeps on restarting.
i called tech support they said last nyt after 1am the service is down...

i tried this morning again, still the same....up to now im still calling tech support...
high call volume, cannot take my call....

just wondering if some of you guys using Singtel Mio got same problem today???

thanks in advance...:)
 

akangtooch

New Member
Dec 14, 2009
368
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Singapore
#4
yeah, spoke with the tech support, system are back already as of 6:00am this morning, but when i tried around 9am today...same, nothing happens,

it could my set top box is spoilt...haiz...:(
 

Feb 3, 2010
556
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East
#5
Can i check with you guys, i do not have MIO, but if I subscribe, do i need to subscribe to their land line?
 

akangtooch

New Member
Dec 14, 2009
368
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Singapore
#7
anybody can justify if the MIO service back on?

im not home yet...just wodering...if u guys got already the signal and mine not....i think it's time for tech dispatch....:what:
 

allenleonhart

Deregistered
Sep 17, 2008
3,656
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#8
Since last night i am experiencing problem with my Mio TV, set top box keeps on restarting.
i called tech support they said last nyt after 1am the service is down...

i tried this morning again, still the same....up to now im still calling tech support...
high call volume, cannot take my call....

just wondering if some of you guys using Singtel Mio got same problem today???

thanks in advance...:)
dun worry. i'm mio too. they keep on downing the network for a few mins dunno why.
 

Nov 25, 2008
912
0
0
west area
#9
i using mio ...
anyone having problem with the internet ???
mine sometime will auto get disconnected ... it happen to me 4 times in 2 hours today ...
anyone experience it ???
or is it just my area cause these week alot of the singtel people working on the wiring ...
 

Benosaurous

Senior Member
May 21, 2008
808
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16
#10
same, my mio home dcing itself like every 2-3hours. kinda irritating, maybe its time to %@%^@(&#@!($ their customer service hotline, although we all know its non of the phone operators business, but make us feel better :bsmilie:
 

mabmy

Senior Member
Jan 19, 2009
721
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Simei
#14
maybe its time to %@%^@(&#@!($ their customer service hotline, although we all know its non of the phone operators business, but make us feel better :bsmilie:
I have nothing against anyone in this forum but I do hope that this is not how you solve your problems in life. If effing someone makes you feel better, place yourself in their shoes. I have a problem with MIO too but i don't see the need to call and screw them. Its not even their (tech support) fault in the 1st place. I have experienced it as an intern with another IT company before and me and the other students really get to see how nasty Singaporeans really are and its really saddening.:cry: I know it can be frustrating not to have access to the internet and the programs you have subscribe to, but lets just be a little patience.:) They also don't want it to be down in the 1st place. You don't even have to screw them to pressure them, just keep calling over and over again and they will be pulling their hairs. :bsmilie:
 

Benosaurous

Senior Member
May 21, 2008
808
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16
#15
I have nothing against anyone in this forum but I do hope that this is not how you solve your problems in life. If effing someone makes you feel better, place yourself in their shoes. I have a problem with MIO too but i don't see the need to call and screw them. Its not even their (tech support) fault in the 1st place. I have experienced it as an intern with another IT company before and me and the other students really get to see how nasty Singaporeans really are and its really saddening.:cry: I know it can be frustrating not to have access to the internet and the programs you have subscribe to, but lets just be a little patience.:) They also don't want it to be down in the 1st place. You don't even have to screw them to pressure them, just keep calling over and over again and they will be pulling their hairs. :bsmilie:
customer service is part of every company staff kpi, if you cant satisfy your customers, then you dont deserve to earn your salary. there's no such thing as it is not their fault as they dont wish to see it happen. in business world, it did happen and full stop, it is a serious error. its better for customer to make noise than they quietly left without feeding back why they did.

:bsmilie: i hope you realise i was just joking before then that i am calling to screw them to make myself feel better. but it is a fact that i am unhappy with this service disruption, and i am going to let them know.
 

Jollin

New Member
Mar 31, 2008
82
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0
#16
Mine down since last nit...stil waiting... btw i thought call center for singtel move to KL?
 

garagez

Senior Member
Dec 21, 2006
937
0
16
#17
but when comes to bill payment, hmmmmmm
 

akangtooch

New Member
Dec 14, 2009
368
0
0
Singapore
#18
we'll see what will happen, i hope they will compensate us for the idle period of their service....
 

akangtooch

New Member
Dec 14, 2009
368
0
0
Singapore
#19
so as of 10:55pm now, MIO is still down??? haven't reach home yet, cannot check, can anyone advice if it's up or not? :angry::(:(:embrass:
 

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