I don't understand why many Singaporeans are always complaining about the bus system here. I come from Holland, which also has quite a good system, but not as good as here! Overhere, I find it relatively cheap, and the numbers of buses are so high that you can get almost anywhere. The frequency of the lines are also high enough, so that in most cases you don't need to wait very long. Off course, Singaporeans are most of the time very impatient........

, so 10 minutes seems very long.
The aircon is something the drivers can't do anyhting about, the AC just turns on when they start the engine, and there is no way to turn it off, whenever it is too cold (usually it is too cold when it is raining outside, AC is set to be cooler than outside temp). This happens to SBS as well as TIBS. In the older buses, the driver could turn it on/off themselves, but not anymore. The fans also works on a thermostate, so don't blame them if it suddenly blows into your head. I agree that some drivers are abit rude, or drive carelessly, but these drivers will be phased out whenever SBS receives complaints about them, so just write a letter to SBS. I was here in 1990 and remembered the drivers were driving much worse then (driving fast, braking hard and accelarating fast). It is much better now, so see it in a perspective.
I find Singapore has one of the best, if not the best bus system in the world!
Off course nothing is perfect, and there are things to be improved The MRT is also very nice but there is one thing: I grumble whenever I go the MRT stations, after they change the use of colour codes fro the lines, I always get confused which escelator to take to get to the tracks. I used to follow the colour to get somewhere, it was so easy (for Orchard take the yellow line from City Hall), now (lazy me) I have to read the station menu to see where to go. The old system was already so good, why did they ever change it? Their reason (excuse I call it) was that there were not enough colours to be used for the new lines they were building, now tell me, how many lines are they going to build that will finish all the available colours? There are so many colours, and moreover, they have reduced the information boards with all the stations the train will stop at. Instead they have put up more boards stating the last station of a particular line, this info is abit redundant. They have also reduced the station info inside thetrains from previously two to now one, instead they have put up more ads, making money is more important than public service here?
Hong Sien