regarding E-Warranty..

[Sunny815]

if we send our set in to sony for service.. do they need to see our reciept ??? or jus the e-warranty ?

 

[Linnl71]

Preferably both.

At least for me, I brought the warranty card itself with my purchase receipt and I registered online as well. But they could access it from their computer and do not require me to show proof of purchase and the warranty card.

So I think if you've registered for E-warranty, it should be ok. Though it's better to bring everything unless you lost the warranty card or something .

 

[Sunny815]

did u send back the warranty card ? i heard if apply the warranty online then no need to send back the warranty card.. ???

 

[Linnl71]

Uuhh what you mean send back warranty card? As in hand over the warranty card to them?

For my situation, I just needed to tell them my particulars and they got my information already (Eg date of purchase, end of warranty etc etc.)

So I need not pass to them anything (except camera and equipment) for servicing.

They will pass me this "receipt" that I will need to bring along when I come to collect my stuffs. They will notify through SMS (as they claim) but I decided to call them to check if they have my stuffs with them already then I came down .

Hope this helps.

EDIT: I think I understand what you meant. Nope no need to send them your warranty card after you register for E-warranty. You can keep your actual copy of the warranty card .