regarding E-Warranty..


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Sunny815

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Jan 11, 2009
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#1
if we send our set in to sony for service.. do they need to see our reciept ??? or jus the e-warranty ?
 

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Linnl71

New Member
Jul 2, 2009
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#2
Preferably both.

At least for me, I brought the warranty card itself with my purchase receipt and I registered online as well. But they could access it from their computer and do not require me to show proof of purchase and the warranty card.

So I think if you've registered for E-warranty, it should be ok. Though it's better to bring everything unless you lost the warranty card or something ;).
 

Sunny815

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Jan 11, 2009
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#3
did u send back the warranty card ? i heard if apply the warranty online then no need to send back the warranty card.. ???
 

Linnl71

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Jul 2, 2009
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#4
Uuhh what you mean send back warranty card? As in hand over the warranty card to them?

For my situation, I just needed to tell them my particulars and they got my information already (Eg date of purchase, end of warranty etc etc.)

So I need not pass to them anything (except camera and equipment) for servicing.

They will pass me this "receipt" that I will need to bring along when I come to collect my stuffs. They will notify through SMS (as they claim) but I decided to call them to check if they have my stuffs with them already then I came down :).

Hope this helps.

EDIT: I think I understand what you meant. Nope no need to send them your warranty card after you register for E-warranty. You can keep your actual copy of the warranty card :).
 

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