New scammer pretending to be OCBC?


aryanto

New Member
Feb 16, 2005
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#1
Beware this is probably a new scam ... a variation to the SMS.

I received a call yesterday from unlisted number.

I picked up and said Hello only to be answered by what seems like a machine, claiming to be from OCBC. It may be a machine - like a record playback, or it may be someone pretending to be a machine by reading script. The voice is a very sweet girl voice. :lovegrin:

The message is for me to call back to "OCBC" at some number. I did not quite catch the number (not sure if I get the correct number: 63199713) and I just hang up cos it wake me up from my slumber with cold medicine which is make me very drowsy.

I do have a number of accounts with OCBC and if OCBC really would like to speak to me they wont ask me to call back right? They will speak immediately and have a convesation with me.

Does anybody can help me check (reverse directory etc) if that number really belongs to OCBC? I checked whocallsme.com but that number is not found.
 

catchlights

Moderator
Staff member
Sep 27, 2004
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Punggol, Singapore
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#2
Beware this is probably a new scam ... a variation to the SMS.

I received a call yesterday from unlisted number.

I picked up and said Hello only to be answered by what seems like a machine, claiming to be from OCBC. It may be a machine - like a record playback, or it may be someone pretending to be a machine by reading script. The voice is a very sweet girl voice. :lovegrin:

The message is for me to call back to "OCBC" at some number. I did not quite catch the number (not sure if I get the correct number: 63199713) and I just hang up cos it wake me up from my slumber with cold medicine which is make me very drowsy.

I do have a number of accounts with OCBC and if OCBC really would like to speak to me they wont ask me to call back right? They will speak immediately and have a convesation with me.

Does anybody can help me check (reverse directory etc) if that number really belongs to OCBC? I checked whocallsme.com but that number is not found.
why don't just report this thing to OCBC, let them investigate this matter.
 

edutilos-

Senior Member
Dec 28, 2010
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#5
When I was in Europe they had a system asking you to call them because of suspected fraud. This happens when huge transactions out of the normal use are made. I sweated about it, went to the bank and asked them and they confirmed this. Machine voice also.

Maybe this is something like that. Anyways you can't go wrong trying to call up the bank urgently.

And even if you call I don't see any harm if you are careful.
 

sinned79

Senior Member
Jun 18, 2009
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#6
And even if you call I don't see any harm if you are careful.
just dun reveal your card no + CVC over the phone.

since they are from OCBC... they will have your card no, for verification check, they wun ask you again for it. Most probably personal details.
 

aryanto

New Member
Feb 16, 2005
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#7
When I was in Europe they had a system asking you to call them because of suspected fraud. This happens when huge transactions out of the normal use are made. I sweated about it, went to the bank and asked them and they confirmed this. Machine voice also.

Maybe this is something like that. Anyways you can't go wrong trying to call up the bank urgently.

And even if you call I don't see any harm if you are careful.
Thanks.
Does the call give you reason? This one does not - or prob I hang up before it gave me. OK I will call the main number. Dun wana call some number I dont know.

Ok manage to get thru the call center - no record from them tying to call me yesterday so yeah confirm this is a scam. Beware of this new method.
 

Last edited:

edutilos-

Senior Member
Dec 28, 2010
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#8
Did you ask about the number listed, if it is related to OCBC?

Yes, the call did give a reason. It said that it was an automated message from the Fraud Department (or something) and asked for me to call them back at XXXXXX.
 

aryanto

New Member
Feb 16, 2005
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#9
cookie cutter reply arrived from OCBC ... I wonder if they are really reading my email
--------------------------------------------

Dear Aryanto

Thank you for your email of 20 January 2011.

We seek your kind understanding that we are only able to render limited general assistance via this Unsecured Email channel.

Nevertheless, we would appreciate it if you could elaborate on the message content of the aforementioned inbound call in order for us to better assess your enquiry and dispense the corresponding advise.

We trust that the information above suffices and are glad to be of service to you.

Please feel free to email us if you have further enquiries. Alternatively, you may contact our Customer Service Executives at 1800 363 3333 or call +65 6363 3333 via your local operator if you are calling from overseas.

Thank you for banking with us. We look forward to serving you again.


Yours sincerely

Andrew Tee
Customer Service Executive
Contact Centre
OCBC Bank




-----Original Message-----
From: Aryanto
Sent: 20 January 2011 12:26
To: CIC - ContactUs
Subject: Call back number 63199713? New phising scam method?

Hi

I am an OCBC consumer banking customer.

Yesterday I received a phonecall to my mobile number 9xxxxxxx from unlisted number claiming to be OCBC.
It was a voice recording and asking me to call back to a land line 63199713. I am not so sure if I get that number correctly because I hang up almost immediately.

Is this a new scam or is anybody from OCBC really want to contact me?

Cheers,

Aryanto

[signature and blurb of disclaimer cos I sent from office]
 

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