I'm in the process of helping somebody renew Malaysian Passport via the online portal and ran into some difficulties trying to get the correct specifications of the photo.
I tried uploading the softcopy photo (35x50mm) taken at a photo shop but it gets rejected with message stating 'image to large'. I subsequently tried taking another photo and resizing it to various sizes of the same aspect ratio but nothing seems to work with the portal. Link to photo requirements as listed on the website.
Wondering if there is anyone here with experience with this and can advise the specified settings needed. Will appreciate any help, thanks!
I tried uploading the softcopy photo (35x50mm) taken at a photo shop but it gets rejected with message stating 'image to large'. I subsequently tried taking another photo and resizing it to various sizes of the same aspect ratio but nothing seems to work with the portal. Link to photo requirements as listed on the website.
Wondering if there is anyone here with experience with this and can advise the specified settings needed. Will appreciate any help, thanks!