Lens servicing


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rjflo23

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Jul 27, 2006
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rjflo23.multiply.com
#1
Hi... anybody sent their lens for servicing b4? i just sent mine yesterday to NSC. I was charge wit $80 for the cleaning of the lens, felt a bit frustated coz the warrenty is still on. Anybody experiance this?
 

mcn

New Member
Oct 6, 2005
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#2
have you complained to "CASE" ?
 

Jan 31, 2007
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#3
have you complained to "CASE" ?
Before they (CASE) "help" you, you have to become their member...which is mean you have to pay before they so call help you.
 

#4
Hi... anybody sent their lens for servicing b4? i just sent mine yesterday to NSC. I was charge wit $80 for the cleaning of the lens, felt a bit frustated coz the warrenty is still on. Anybody experiance this?
I always though servicing of lens is FOC as long as warranty is still valid....
 

Apr 26, 2004
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#5
Warranty is meant for covering manufacturing defects/faults only.
So servicing would be chargeable.
 

ipin

Senior Member
Nov 21, 2005
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#6
If cleaning is required as a result of a defect, it'll be free.
I have sent in my lenses for general maintainence and cleaning during their warranty period, and the final bill came to $0. :think:
 

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