K-7 unable to register warranty


ranschia

New Member
Nov 24, 2006
7
0
0
42
#1
Hi guys,

bought K-7 last week, tried to register warranty @ www.emjay.com.sg but system prompted serial number invalid or already registered.

Drop an email to them & they replied asking me to try serial number on box & on camera body, which i have already tried before writing them the email.

Has anybody encountered similar issue? Does it mean it's not a genuine pentax? Anyway, i bought it in a famous pentax shop in funan..
 

darrrrrrrrrr

Senior Member
Sep 19, 2006
3,209
5
38
30
Singapore
#2
emjay really needs to sort this out

anyway, why is there a need to register warranty anyway?
 

benchan21

New Member
May 23, 2005
165
0
0
#4
Hi guys,

bought K-7 last week, tried to register warranty @ www.emjay.com.sg but system prompted serial number invalid or already registered.

Drop an email to them & they replied asking me to try serial number on box & on camera body, which i have already tried before writing them the email.

Has anybody encountered similar issue? Does it mean it's not a genuine pentax? Anyway, i bought it in a famous pentax shop in funan..
I got the same problem when I bought my K-x. Serial number didn't work, so I emailed them just as you did and got the same reply. After emjay's e-mail, I could register my K-x with the same serial number.

Try to register the serial number again and see whether it works now.
 

ardnirun

New Member
Sep 22, 2008
553
0
0
Serangoon
#5
Hi guys,

bought K-7 last week, tried to register warranty @ www.emjay.com.sg but system prompted serial number invalid or already registered.

Drop an email to them & they replied asking me to try serial number on box & on camera body, which i have already tried before writing them the email.

Has anybody encountered similar issue? Does it mean it's not a genuine pentax? Anyway, i bought it in a famous pentax shop in funan..

same...happening for my 50-135mm now..
 

ranschia

New Member
Nov 24, 2006
7
0
0
42
#7
I got the same problem when I bought my K-x. Serial number didn't work, so I emailed them just as you did and got the same reply. After emjay's e-mail, I could register my K-x with the same serial number.

Try to register the serial number again and see whether it works now.
I tried again after I received their email, still doesn't work :(
 

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