Heard from some shops in Sim Lim that J&J will no longer be distributor for Pentax.. has anyone else heard about it???:what:
k_istDS said:Heard from some shops in Sim Lim that J&J will no longer be distributor for Pentax.. has anyone else heard about it???:what:
i agree...hw abt manfrotto? are they still holding on to it? I personally feel that they have done a very bad job for Pentax in Sgp.ricohflex said:That is wonderful news for Pentax users. The brand may come back to life.
I heaved a sigh of relief when some company stopped being the agent for Leica.
Now it is back to Schmidt the original agent.
roti said:i agree...hw abt manfrotto? are they still holding on to it? I personally feel that they have done a very bad job for Pentax in Sgp.
J&J is rather big in HK thats why they got the right to distribute pentax,leica,manfrotto and many other brands here in Sgp...but they were rather weak in marketing and pushing the sales of pentax here....in TW and HK, Pentax is selling well...but look at Sgp, one word- weak....k_istDS said:have not heard anything about that though.. well.. just hope the distributionship will be taken care by a real businessman, who knows about marketing......
roti said:J&J is rather big in HK thats why they got the right to distribute pentax,leica,manfrotto and many other brands here in Sgp...but they were rather weak in marketing and pushing the sales of pentax here....in TW and HK, Pentax is selling well...but look at Sgp, one word- weak....
k_istDS said:I do agree with you... but IMO, that we Singaporean, are rather brand-conscious..and if you ask those who uses C and N why they choose them, some will just tell you that becos they are C and N. But if you ask us, Pentax user, we tell good reasons for getting it.. isn't it.. hee hee..
Like i said, just hope that the next distributor will do better promotion and marketing to re-position Pentax as "The DSLR of future"....:think:
roti said:Singaporean really tends to be brand-blinded by the C and N...i also a N 135 user....but...i'm rather open in choosing my camera system...i like Pentax 67 and 645 lenses and still using the 645 if i was to use film...but was force into changing to Hasseblad H1(cause of digital back)....i think i will change to a pentax digital body(645) once they hav any...sad that they are rather slow in coming with MF digital backs or DSLRs...a sad Singaporean Pentax 645 User....
kahheng said:I used to be a big Pentax fan until I realised that their agents just don't do a good job of supporting the brand. J&J also doesn't seem to be very interested in supporting Metz.
My last experience (this year) with J&J was servicing my Metz 60CT-4. The old technician that does the job is a joke and half. He absolutely doesn't care about the specifics of problem solving, has not managed to repair my flash despite having made two trips down to that god-forsaken end of Singapore, and has a "use first, see how, if still don't work, come back" kinda of attitude (BTW, those ARE his very words!). It's obvious that he does not even test the gear sent to him to ensure that the specific problems mentioned in the initial repair invoice have been fixed before returning them to me! Thoroughly incompetent.
They charged me $250 for assorted 'repairs' and despite two trips, he's still not fixed the bloody problem. Looking at the repair receipt, it just occurred to me that he just suka-suka changed modules without even thinking through the same issues that I raised TWICE. And by the way, it's not one of those esoteric intermittent problems - the flash just doesn't recycle at the factory specified speed anymore, simple as that. I have given up chasing them on this.
Another friend who brought a 60CT-1 for him to adjust discovered that the problem he stated on the repair form too wasn't fixed. And yes, the old fella came up the same line "use first, see how, if don't work can come back". WTF?
I'd buy a Metz anytime if I want a terrific third party strobe, but I shudder to think of what will happen if it ever breaks down. They deserve to lose their agency representation for Pentax. I am also keen to see someone else more responsible, e.g., Cathay Photo, scoop up the Metz brand. Hell, they should do every photographer and enthusiast alike a favour and give up all their photo equipment brand representation. Afterall, I am sure J&J is big enough not to need to diddle in the photographic equipment market. It's obvious that they don't really give a damn about service once they've sold you the item.
Pardon my rant.
roti said:hey..you are not alone....i got crap from them as well...i send in a faulty PENTAX 645N a couple years back...so i got to wait for a repair qoutation...waiting for that is fine..but the bad part after confirming to go ahead with the repair...they juz take their own sweet time to repair it...as i'm a full time photographer..so i cant hav the camera away for a long time...even thro i do hav a few cameras for back ups...a month past away....they didnt call me to collect my fixed camera...so i called....they told me that they havent send it to japan yet...i was so angry that they took so long when they promise me 2 weeks duration to fix it...they were so 'friendly' that they offer me a 135 camera....wat a joke(if i can do my job with a 135 camera, i wouldnt be using medium format cameras in the first place)...overall it took 2 whole months to get my camera back....after that i never send my stuff to them any more...now i fly to tw to get it fix(company paying)...faster and better service...
sriram said:You ought to send in your complaint to Wallace Tsui the managing director of JJ Singapore. Might make no difference, though, but you would have done your part. Contact details are:
Managing Director: Wallace Tsui: wallace_tsui@jjsea.com
Jebsen & Jessen Marketing (S) Pte. Ltd.
2 Corporation Road, Corporation Place (Lobby E) # 06-01/02
Singapore 618494
Give it a go, may be of some use.
k_istDS said:I do agree with you... but IMO, that we Singaporean, are rather brand-conscious..and if you ask those who uses C and N why they choose them, some will just tell you that becos they are C and N. But if you ask us, Pentax user, we tell good reasons for getting it.. isn't it.. hee hee..
Like i said, just hope that the next distributor will do better promotion and marketing to re-position Pentax as "The DSLR of future"....:think:
roti said:well....i looking forward to the downfall of J&J in Sgp....with this kinda service...who would wanna buy the brands they are distributing......their tech dept are also not well trained for the products they are servicing....they tends to send pentax cameras back to japan....so they could charge more from us......
fuwen said:Ha! I do have some bad experiences with JJ also. I have a Rolleiflex sl2000f dropped and sent for repair. I got it back at the 2nd anniversary ( 2 years later! )