OT a little here...
To be honest guys... As a newbie in this forum, they might not know things that is available.
Just like business, different client will ask same questions, just because we have repeat it a million times to other clients mean we should not repeat ourselves to educate our service to new client.
I was renting a car from Perth, the guy at the counter expect I know where to pick up the car, though It was my first time to Perth. So in this case, he just dismiss me. So as a client I felt really stupid, and well, I won't go back to the same company.
This is a classic issue with many photographers who think they know their business well and everyone else should know too and make it like it is a crime for new clients to even ask.
Previous experiences should be used as a reference to better yourself in business but don't just assume a client is a bad client before you start servicing them.
If you think Stickies have the answer, why not just post a link for them to click through?
I thought we are here to help or rather we are here to play seniority?
We all start somewhere, so help if you want to, or just keep your comment to yourself.
I am sorry but come on guys...
Regards,
Hart