I haven't emailed them in a while, but I have emailed them about fixing my electronic level (if it's possible, and how long the procedure will take, so as to gauge whether I want to send it in) 12 days ago, and sent a reminder 3 days ago - no reply.
Email was sent to service@eepl.biz as listed in the Emjay website here: http://www.emjay.com.sg/index.php?option=com_content&view=article&id=47&Itemid=56 (Under Service Repairs & Enquiry)
Somehow I don't recall having such a response (or rather, lack of it) in the past, perhaps things have changed yet again, and I thought I'd voice my feedback here and see if others have anything to share as well. I understand people can be busy, but certainly 12 days and a reminder should warrant a response by now, right? :dunno:
Email was sent to service@eepl.biz as listed in the Emjay website here: http://www.emjay.com.sg/index.php?option=com_content&view=article&id=47&Itemid=56 (Under Service Repairs & Enquiry)
Somehow I don't recall having such a response (or rather, lack of it) in the past, perhaps things have changed yet again, and I thought I'd voice my feedback here and see if others have anything to share as well. I understand people can be busy, but certainly 12 days and a reminder should warrant a response by now, right? :dunno: