Dear all,
I just wanna share my personal experience & learning points with my recent purchase of the 6D Kit I yesterday at Joy's Electromarket, Funan Digital Mall #02-02A. Before moving on to the incident, I would like to state that I only did my "homework" ($2540~ 2580) for the body as I was planning to get just the 6D (Body).
I happened to pass by Joy Electromart & the salesman - Eric quoted me a good price, $2530 with a 32GB Lexar Class 10 memory card. As I felt that the price was pretty good, I decided to pay & proceed with the purchase.
One of the more junior salesman then brought down a 6D Kit I and started unpacking everything. I did not prompt him why he took the Kit I set instead of the body as I wanted to see what he was doing. As he was unpacking, he tried to introduce me the Canon 17-40 and then later, the Canon 24-105 F4 IS USM for $1100.
As all my APS-C lens were all sold, I thought the 24-105 would be a good zoom lens. While I was very deep in thoughts of whether to get the Canon 24-105 F4 or Tamron 24-70 F2.8, the salesman told me: "Aiya, Ok la $1070. I'll give in to you, you just go and withdraw la".
Thinking that I got a good deal for the 6D body & comparing that the Canon 24-105 in B&S section is about $1100, I went down to withdraw the remaining balance. Total sum paid:$3600 and he wrote down on the receipt $3580, as I thought that the receipt is just for warranty purpose, I didn't bother to sound him and went off.
After I got home and told my sister about the purchase, she told me that the 6D kit I was about $2540 in most shops 2 weeks back. My sister also woke me up when she told me that the 6D Kit I should be sold as a whole as I was not buying a separate lens.
About 10 minutes ago, I call up Joy Electromart, asked specifically for Eric to do a price check.
Eric then made a check (not qin cai say one) on the price and the results were: 1) Canon 6D Kit I - $3500 & just the Canon 24-105 F4 - About $1000~1100. So I told Eric I was the customer who bought the 6D Kit I and that the salesman charged me wrongly. Eric said he'll make a check and said: "Oh, you wasn't overcharged. $3620 was the correct price (When the price was not even correct), I quoted you ($3500 for 6D Kit I) wrongly earlier."
I tried to explain to him in a polite way that I wasn't buying a separate lens and that he himself quoted $3500 for 6D Kit I, how could he charge me $3600 yesterday but his only answers were "Aiya, it's like that one lah. Some people sell separately and even charged $1500 for the Canon 24-105".
I tried all friendly ways to "resolve" the matter but ended up Eric only offered to do an amendment of my receipt and told me he needs to run a business and asked me to call back. Called back again and was hung up abruptly with a angry tone. I was utterly disappointed not because of the price difference but because I entrusted the shop for their words "Buy with confidence".
Moral of the story?
1) Always buy from reputable shops even if there's a $10~20 price difference. (I've used to think that as long as you buy a local set (with warranty), you'll hardly need to go back to the shop after sales)
2) Stick to your plans, don't get carried away by offers easily
3) When making miscellaneous side purchases, make sure you know what you're paying for
4) Never buy from this camera shop. PS: You could easily see negative feedbacks by googling their shop's name.
I just wanna share my personal experience & learning points with my recent purchase of the 6D Kit I yesterday at Joy's Electromarket, Funan Digital Mall #02-02A. Before moving on to the incident, I would like to state that I only did my "homework" ($2540~ 2580) for the body as I was planning to get just the 6D (Body).
I happened to pass by Joy Electromart & the salesman - Eric quoted me a good price, $2530 with a 32GB Lexar Class 10 memory card. As I felt that the price was pretty good, I decided to pay & proceed with the purchase.
One of the more junior salesman then brought down a 6D Kit I and started unpacking everything. I did not prompt him why he took the Kit I set instead of the body as I wanted to see what he was doing. As he was unpacking, he tried to introduce me the Canon 17-40 and then later, the Canon 24-105 F4 IS USM for $1100.
As all my APS-C lens were all sold, I thought the 24-105 would be a good zoom lens. While I was very deep in thoughts of whether to get the Canon 24-105 F4 or Tamron 24-70 F2.8, the salesman told me: "Aiya, Ok la $1070. I'll give in to you, you just go and withdraw la".
Thinking that I got a good deal for the 6D body & comparing that the Canon 24-105 in B&S section is about $1100, I went down to withdraw the remaining balance. Total sum paid:$3600 and he wrote down on the receipt $3580, as I thought that the receipt is just for warranty purpose, I didn't bother to sound him and went off.
After I got home and told my sister about the purchase, she told me that the 6D kit I was about $2540 in most shops 2 weeks back. My sister also woke me up when she told me that the 6D Kit I should be sold as a whole as I was not buying a separate lens.
About 10 minutes ago, I call up Joy Electromart, asked specifically for Eric to do a price check.
Eric then made a check (not qin cai say one) on the price and the results were: 1) Canon 6D Kit I - $3500 & just the Canon 24-105 F4 - About $1000~1100. So I told Eric I was the customer who bought the 6D Kit I and that the salesman charged me wrongly. Eric said he'll make a check and said: "Oh, you wasn't overcharged. $3620 was the correct price (When the price was not even correct), I quoted you ($3500 for 6D Kit I) wrongly earlier."
I tried to explain to him in a polite way that I wasn't buying a separate lens and that he himself quoted $3500 for 6D Kit I, how could he charge me $3600 yesterday but his only answers were "Aiya, it's like that one lah. Some people sell separately and even charged $1500 for the Canon 24-105".
I tried all friendly ways to "resolve" the matter but ended up Eric only offered to do an amendment of my receipt and told me he needs to run a business and asked me to call back. Called back again and was hung up abruptly with a angry tone. I was utterly disappointed not because of the price difference but because I entrusted the shop for their words "Buy with confidence".
Moral of the story?
1) Always buy from reputable shops even if there's a $10~20 price difference. (I've used to think that as long as you buy a local set (with warranty), you'll hardly need to go back to the shop after sales)
2) Stick to your plans, don't get carried away by offers easily
3) When making miscellaneous side purchases, make sure you know what you're paying for
4) Never buy from this camera shop. PS: You could easily see negative feedbacks by googling their shop's name.
