Reply email from DBS...
---------- email -------------
It has come to our attention that there has been a fictitious email message circulating that claims to be from DBS Verification Service (eg.
support@dbs.com), requesting you to update your particulars or to validate your personal information.
Please note that any emails of this nature are bogus and not from DBS. Please ignore the mail and DO NOT fill in the requested information. DBS will never ask you to verify any personal information by email.
We wish to reassure you that your financial transactions with DBS iBanking will not be compromised as all third-party funds transfers can only be made to your authorized payees through iB Message with a One-Time Password (OTP).
Important - If you have received the bogus email and you have taken the action to update your particulars, please contact DBS immediately by calling our DBS Customer Service Centre at 1800-1111111 to re-set your DBS iBanking PIN. You will be attended to by our experienced DBS staff. Once again, DBS will never ask you to verify any personal information by email.
If you need any assistance or require any clarifications, please call our Customer Service Center at 1800-1111111.
Best regards
Mrs Ong Siew See
Business Operations
Consumer Banking Group
DBS Bank
Email address :
customerservice@dbs.com
Operation Hours: Monday to Friday, 8.30am to 6.15pm