Curious: Printing squares pics


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Hi all,
With 6x6 on 120 format I can print out on like 4S and get a square output straight, but when I send my files for printing square pictures the lady at the shop told me they had to "fit it" into a 4R?

I got my prints back, yes, it's a square picture amidst a rectangular piece of paper. No qualms with it since I got a paper cutter, but is this like, supposed to be the way? 6x6 can print square and my soft copies can't?!

Just curious, and thanks!

Alvin
 

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