Christmas present faulty - Parker pen exchange?

[xray]

I've a Parker Pen that was bought for me as a present. The fountain pen's nib area has a small crack, allowing ink to flow through when that area is held.

As there is a lifetime warrantee for manufacturing defects, where is the place where I can exchange the nib area in Singapore?

Anyone knows? :dunno:

 

[StreetShooter]

You DO know that there is supposed to be a slit in the middle for ink to flow, right?

 

[xray]

Yup, I know how it's supposed to work. There's a proper organic looking crack at the plastic area which we are supposed to hold. Any place to go to?

 

[StreetShooter]

http://www.penservicing.co.uk/Other_Info/parker_worldwide.html

 

[swimcraze]

i had problem with my Cross fountain pen. I sent it to takashimaya (collecting centre for cross pens) for servicing but the problem persisted. I went back again and this time they did a one to one exchange for me

 

[xray]

Thanks for all the help. Will send it in for replacement after the Christmas holidays.