Hi,
Has anyone encountered a similar situation?
I received my M1 hp bill last friday with an item under Value Added Services, from mTouche Service 77330 (Tel: 64230392, http://www.mtouche.com) for 1 access for $1.
On Sat, I called M1. They told me to check with the 3rd-party service provider directly. They only receive the instruction to bill. They cannot cancel the charges unless they receive instructions from the 3rd-party service provider. They also told me that I am not able to block any sender from sending sms to me.
This afternoon, I called mTouche, they told me that it's a CNY greeting SMS sent by a company called Global Fund or something. Yes, I received the SMS. No, I did not request for the sms and have no idea who the sender is. They will waive the charge if I fax in my invoice.
I checked mTouche's website, and here's what I found:
"mTouche has full direct connections to the Mobile Network Operators each of the four countries we are in.
We are capable of reaching all their mobile subscribers."
Including in Singapore, SingTel, M1, & Starhub.
My questions are:
1. Can M1 allow entities to bill me for receiving unsolicited sms?
2. Does this mean that there is a possibility that any entity is able to send CNY sms greetings to around 4 million people in Singapore and receive S$4 million for it?
3. Is there any way to prevent/regulate entities from pushing unsolicited content to handphone users and charging them for it?
Has anyone encountered a similar situation?
I received my M1 hp bill last friday with an item under Value Added Services, from mTouche Service 77330 (Tel: 64230392, http://www.mtouche.com) for 1 access for $1.
On Sat, I called M1. They told me to check with the 3rd-party service provider directly. They only receive the instruction to bill. They cannot cancel the charges unless they receive instructions from the 3rd-party service provider. They also told me that I am not able to block any sender from sending sms to me.
This afternoon, I called mTouche, they told me that it's a CNY greeting SMS sent by a company called Global Fund or something. Yes, I received the SMS. No, I did not request for the sms and have no idea who the sender is. They will waive the charge if I fax in my invoice.
I checked mTouche's website, and here's what I found:
"mTouche has full direct connections to the Mobile Network Operators each of the four countries we are in.
We are capable of reaching all their mobile subscribers."
Including in Singapore, SingTel, M1, & Starhub.
My questions are:
1. Can M1 allow entities to bill me for receiving unsolicited sms?
2. Does this mean that there is a possibility that any entity is able to send CNY sms greetings to around 4 million people in Singapore and receive S$4 million for it?
3. Is there any way to prevent/regulate entities from pushing unsolicited content to handphone users and charging them for it?
;p
