Have a dilemmna here which I would like to hear your opinions...
About 2 to 3 weeks ago I went down to Chan Brothers Travel to book a tour package to China. While there, we asked about the number of people who had booked on that day and the tour consultant said that they have another upcoming travel fair (which was on last sat and sun) and more people will join up. Knowing that usualyl travel fairs give better deals, we wanted to wait for the fair before we book but he assured us that we will get the same deal as the fair if prices were lower etc. SO we booked.
For the travel fair we came to know that they were giving out freebies such as coffee maker or a mini fridge although the price of the package was just $10 more than what we paid. So I called the consultant this morning and he said no more freebies liao...I said WHAT? and he replied that he will go talk to his manager and call me back. Now still waiting for his reply.
I have to see what he says before I decide what steps to take...btu I was thining if he says he cant do anything...I should go talk to his manager...if they still wont make up that freebie maybe ask for cash rebates? What if they still say cannot? Complain to CASE?
Ok some may think I am cheapskate but the point is we are being penalised for actually booking earlier? And we had wanted to book at the fair but he assured us that we will get an equal deal to what was offered during the fair. Comeon...a mini fridge cant cost $10????
Very peeved now to be honest:angry:
About 2 to 3 weeks ago I went down to Chan Brothers Travel to book a tour package to China. While there, we asked about the number of people who had booked on that day and the tour consultant said that they have another upcoming travel fair (which was on last sat and sun) and more people will join up. Knowing that usualyl travel fairs give better deals, we wanted to wait for the fair before we book but he assured us that we will get the same deal as the fair if prices were lower etc. SO we booked.
For the travel fair we came to know that they were giving out freebies such as coffee maker or a mini fridge although the price of the package was just $10 more than what we paid. So I called the consultant this morning and he said no more freebies liao...I said WHAT? and he replied that he will go talk to his manager and call me back. Now still waiting for his reply.
I have to see what he says before I decide what steps to take...btu I was thining if he says he cant do anything...I should go talk to his manager...if they still wont make up that freebie maybe ask for cash rebates? What if they still say cannot? Complain to CASE?
Ok some may think I am cheapskate but the point is we are being penalised for actually booking earlier? And we had wanted to book at the fair but he assured us that we will get an equal deal to what was offered during the fair. Comeon...a mini fridge cant cost $10????
Very peeved now to be honest:angry: