Big CS4 problem!


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ShiNn

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Nov 26, 2006
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Help !!

I can't view my image after opening it at CS4

the steps that i've done is
file>>open>> image file

then i can't see the image even though it is opened!

what have i done wrong?
 

Please provide more information than just "I open the file and I can't see it". No one can help you with such a general question with no specifics.

What kind of file? .jpg .nef .png .psb .tiff?
It would be good if you can upload this file and provide us with a link to it. So we can try it out. And what is your OS?
 

Why don't you contact Adobe? You have free support incidents with your CS4 license.
 

any error messages? which OS are you on?
 

Help !!

I can't view my image after opening it at CS4

the steps that i've done is
file>>open>> image file

then i can't see the image even though it is opened!

what have i done wrong?


check ur picture format.....jpeg or raw or xxxx
 

i opened it in jpeg, raw, and all other format. i still cant see the picture.
there's no error message when i open the file
im on windows vista 64bit. but i used the normal cs4 instead of the 64bit cs4.
so far im using a 64bit LR2 and it works perfectly fine.
 

Why don't you contact Adobe? You have free support incidents with your CS4 license.

unless boh license :p
 

i opened it in jpeg, raw, and all other format. i still cant see the picture.
there's no error message when i open the file
im on windows vista 64bit. but i used the normal cs4 instead of the 64bit cs4.
so far im using a 64bit LR2 and it works perfectly fine.



normal window use 32bit only. try download the vista window version
 

i opened it in jpeg, raw, and all other format. i still cant see the picture.
there's no error message when i open the file
im on windows vista 64bit. but i used the normal cs4 instead of the 64bit cs4.
so far im using a 64bit LR2 and it works perfectly fine.

You just answered your own question.
 

yah, i tink its still workable.
just that i still cant see my photo when i open the file. =(
 

Was it ever working?
Sounds like a clean install required...:think:
 

Why don't you contact Adobe? You have free support incidents with your CS4 license.

Ya, just call Adobe..save yourself a whole lot of time and trouble..that's why they set up a help desk...to help you :bsmilie:
 

i use both 32bit and 64bit CS4 on my 64bit win7.
reason is that 64bit CS4 is not able run most 3rd party plugins but is faster.
 

sometime i have the same problem.
i opened the image, and its not shown... :dunno:
i go Window, and click the image name.. then the image appear...

not sure if we are having the same issue.
 

not true, 32bit CS4 can still be used on 64bit OS

Yup just to make it clear i don't think it's a 32-bit on 64bit system problem.

I don't know what's wrong with your cs4, but i can offer one advice, that is to update your graphics drivers to latest version, then try again.
 

I have a similar "problem", that is when I open a photograph, it's always at like some miniscule magnification... like, 0.4% or something. And I always had to adjust it to about 12.5% or 33% to be able to see and edit it on my 13" screen. Could yours be like that too?
 

sometime i have the same problem.
i opened the image, and its not shown... :dunno:
i go Window, and click the image name.. then the image appear...

not sure if we are having the same issue.

YES!!! that's the same problem I am facing.

i tried reinstalling.. still the same problem persists.

any solution on ur side?
 

I have a similar "problem", that is when I open a photograph, it's always at like some miniscule magnification... like, 0.4% or something. And I always had to adjust it to about 12.5% or 33% to be able to see and edit it on my 13" screen. Could yours be like that too?

nope, i cant even see the picture at all totally.

what i can see is the window showing the file name of the pic.

i need to drag that window ard the workspace to see a transparent view of the pic.
 

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