Any one sign-up MIO TV during comexshow?


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armadillo

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Jan 30, 2006
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#1
Just curious if any one sign-up MIO TV during comexshow.
Cause I did, sign-up last day of comexshow, and the appointment of installation should be today 17 Sep 2007.
So take half day off today, and waited until now still no show.
Call up singtel, and guess what they told me:
You MIO TV already activated and will bill accordingly start from today, but there is no record of the installation work in the computer, so that is why nobody come to install today :thumbsd: :sweat:

Any one experience the same problem?
 

armadillo

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#2
Hmmm seem nobody sign-up with MIO TV.
So my mistake signing up at the first place :mad2: :mad2: :mad2:
 

night86mare

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#3
be more firm with singtel
and ask them to wake up their bloody idea

if indeed they supposed to come and install but didn't
and there isn't any misunderstanding on your part
you have the absolute right to be nasty, dude
 

armadillo

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#4
Just call up singtel again, they said will call me again by today for the next installation appointment :hammer:
If no show again, I guess I have to cancel it :complain:
 

night86mare

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#5
Just call up singtel again, they said will call me again by today for the next installation appointment :hammer:
If no show again, I guess I have to cancel it :complain:
must show your colour la
demand explanation as to why got appointment on 17 sep but no show
and ask why if no one install and they are in charge of installation how can they charge you for lack of service provided
 

Static

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Jul 5, 2006
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#6
Just curious if any one sign-up MIO TV during comexshow.
Cause I did, sign-up last day of comexshow, and the appointment of installation should be today 17 Sep 2007.
So take half day off today, and waited until now still no show.
Call up singtel, and guess what they told me:
You MIO TV already activated and will bill accordingly start from today, but there is no record of the installation work in the computer, so that is why nobody come to install today :thumbsd: :sweat:

Any one experience the same problem?
This is what happens when a big company outsource such technical work to small companies.

:cool:

U get alot of frustrations :p

Good luck in getting thru their tech support :)
 

night86mare

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#7
This is what happens when a big company outsource such technical work to small companies.

:cool:

U get alot of frustrations :p

Good luck in getting thru their tech support :)
you like outsourcing?

i think outsourcing is very stupid trend

but it's happening everywhere leh :sweat:

if people want to outsource must screen the company they outsource to properly mar, where got anyhow throw to any **** company that offers cheap price
 

armadillo

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#8
The explanation is simple, they forgot to input installation work into their computer database :confused:
 

k3nn3th03

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Jan 6, 2005
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#9
someone call me regarding the FREE mio...

my appt is this sat...

they better come... if not... :bsmilie::bsmilie::bsmilie:
 

armadillo

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#10
After many call and complaint to singtel at last they tell me the installation is tomorrow, hope they kept their promise. Otherwise will cancel it :dunno:
 

mich_2103

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Jul 26, 2003
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#11
Just curious if any one sign-up MIO TV during comexshow.
Cause I did, sign-up last day of comexshow, and the appointment of installation should be today 17 Sep 2007.
So take half day off today, and waited until now still no show.
Call up singtel, and guess what they told me:
You MIO TV already activated and will bill accordingly start from today, but there is no record of the installation work in the computer, so that is why nobody come to install today :thumbsd: :sweat:

Any one experience the same problem?
When you sign up for the Mio plan, did they pass you a receipt or some form of documentation about your sign up? Did they write on the document that they will come at a specific date to install their hardware?

Usually for such stuff, I will ask the customer service person to write it down in black and white as a form of proof. It saves everyone's time from such miscommuncation.
 

Lenscapes

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Apr 28, 2004
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#13
they tried to hard sell me Mio when i went to recontract but I told them free oso don't want..:bsmilie:
they told me use 6 months free.. then if don't want.. just call them and they will come and pick it up. yeah right.. i got to wait at home for them to come eh? then got to tan koo koo.
 

armadillo

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Jan 30, 2006
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#15
Anyway learnt a lesson, in the future if u have an appointment with singtel just call them again to confirm the date.
 

armadillo

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Jan 30, 2006
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#17
Singtel MIO TV contractor come to install yesterday as promise, but somehow my MIO TV line is not activated by Singtel yet :angry:
Really don't understand what is work co-ordination, if any of you have sign-up with MIO TV, you can check you internet speed at least the bandwidth must be 10Mbps and above, if below mean not activated yet.
 

hawaii50

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Dec 27, 2004
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#19
hwy...after all the initial problems...mind giving some feedback and review on the broadcast quality of the shows and the contents...

I heard someone singing song about it...which i have my doubts.

rgds
KM
 

k3nn3th03

Senior Member
Jan 6, 2005
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#20
Singtel MIO TV contractor come to install yesterday as promise, but somehow my MIO TV line is not activated by Singtel yet :angry:
Really don't understand what is work co-ordination, if any of you have sign-up with MIO TV, you can check you internet speed at least the bandwidth must be 10Mbps and above, if below mean not activated yet.
i hear, if its 10 mbps, need extra new lines ??
 

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