I have wrote to AA and below is their responce.
From: Auto Generated Response <donotreply@airasia.com>
To:
Sent: Wednesday, November 16, 2011 1:21 PM
Subject: Greetings from AirAsia! CRM:0352687
Dear TY,
Thank you for emailing AirAsia.
In response to your email, we are sorry to inform...