Hi everyone.
I have a slight problem with my D800 rubber grip (the one under the right hand). It has expanded slightly (has been like this since I took over from previous owner) and I'm looking forward to changing it. Called NSC to confirm stock availability and they mentioned it is a 2-3 hour job. They also said they do not give out quotations over the phone.
Went down the following week and lo-and-behold... After their assessment, they suggested that I change all the grips amounting to a total of 179 (exclude GST, labor). Reason being, they have to open up the whole camera and remove all the other grips to access the main rubber piece that has a problem. Once they replace the expanded grip, they cannot put the rest back properly and would also result in them being expanded. So their suggestion was to change all rubber grips. This would take 2-3 days because its quite intensive.
So my question to fellow CS-ers.
-Was I being over quoted/baited-and-switched/carrot head? Changing one rubber grip turned into changing all the rubber grips and 'the camera will feel like new'
-How can NSC not know that a job like that would take 2-3 days even though i mentioned clearly on the phone?
-I've been using it like that for the past few years, are there any negative effects? (like dust being able to enter via the gap between rubber and body and screwing up the internals of the camera etc)
-Any suggestion as to where I can get the grips replaced?
-Any similar experience that you all have encountered with NSC?
Thanks in advance for sharing!
I have a slight problem with my D800 rubber grip (the one under the right hand). It has expanded slightly (has been like this since I took over from previous owner) and I'm looking forward to changing it. Called NSC to confirm stock availability and they mentioned it is a 2-3 hour job. They also said they do not give out quotations over the phone.
Went down the following week and lo-and-behold... After their assessment, they suggested that I change all the grips amounting to a total of 179 (exclude GST, labor). Reason being, they have to open up the whole camera and remove all the other grips to access the main rubber piece that has a problem. Once they replace the expanded grip, they cannot put the rest back properly and would also result in them being expanded. So their suggestion was to change all rubber grips. This would take 2-3 days because its quite intensive.
So my question to fellow CS-ers.
-Was I being over quoted/baited-and-switched/carrot head? Changing one rubber grip turned into changing all the rubber grips and 'the camera will feel like new'
-How can NSC not know that a job like that would take 2-3 days even though i mentioned clearly on the phone?
-I've been using it like that for the past few years, are there any negative effects? (like dust being able to enter via the gap between rubber and body and screwing up the internals of the camera etc)
-Any suggestion as to where I can get the grips replaced?
-Any similar experience that you all have encountered with NSC?
Thanks in advance for sharing!