K-7 unable to register warranty


ranschia

New Member
Nov 24, 2006
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Hi guys,

bought K-7 last week, tried to register warranty @ www.emjay.com.sg but system prompted serial number invalid or already registered.

Drop an email to them & they replied asking me to try serial number on box & on camera body, which i have already tried before writing them the email.

Has anybody encountered similar issue? Does it mean it's not a genuine pentax? Anyway, i bought it in a famous pentax shop in funan..
 

emjay really needs to sort this out

anyway, why is there a need to register warranty anyway?
 

parallel import maybe?
 

Hi guys,

bought K-7 last week, tried to register warranty @ www.emjay.com.sg but system prompted serial number invalid or already registered.

Drop an email to them & they replied asking me to try serial number on box & on camera body, which i have already tried before writing them the email.

Has anybody encountered similar issue? Does it mean it's not a genuine pentax? Anyway, i bought it in a famous pentax shop in funan..

I got the same problem when I bought my K-x. Serial number didn't work, so I emailed them just as you did and got the same reply. After emjay's e-mail, I could register my K-x with the same serial number.

Try to register the serial number again and see whether it works now.
 

Hi guys,

bought K-7 last week, tried to register warranty @ www.emjay.com.sg but system prompted serial number invalid or already registered.

Drop an email to them & they replied asking me to try serial number on box & on camera body, which i have already tried before writing them the email.

Has anybody encountered similar issue? Does it mean it's not a genuine pentax? Anyway, i bought it in a famous pentax shop in funan..


same...happening for my 50-135mm now..
 

I got the same problem when I bought my K-x. Serial number didn't work, so I emailed them just as you did and got the same reply. After emjay's e-mail, I could register my K-x with the same serial number.

Try to register the serial number again and see whether it works now.

I tried again after I received their email, still doesn't work :(
 

did u send them ur serial numbers?