Damn fedup with SAFRA.
Yest(19th Apr) received a SAFRA letter and surprised to see a membership card in it.
I had terminated SAFRA membership since 2002 and had not renewed since.
All this while, i received letters from SAFRA and asked me to join but i neber subscribed.
I was quite pissed off with SAFRA how come they deducted the membership fees
from my account and renewed the membership without my knowledge!
I called up the customer service operator today (20th Apr) and ,M, answered my
enquiries. I asked her how come SAFRA deducted the fees without my knowledge and
M replied from her data base, my membership was renewed in March.
However, she failed to give me a satisfactory answer why the membership was renewed
without my approval?
And her advice was.... ask me to write in a termination letter to cancel the membership.
I was really baffled by the whole incident.
I neber apply for the membership and now i had to go through the hassle of calling and writing to terminate it.
The purpose of creating this thread is highlight this incident and hopefully, no one is caught in the same situation as me.
And check your account monthly!
You don't wish to see some digits missing without your knowledge!
;( ;(
Yest(19th Apr) received a SAFRA letter and surprised to see a membership card in it.
I had terminated SAFRA membership since 2002 and had not renewed since.
All this while, i received letters from SAFRA and asked me to join but i neber subscribed.
I was quite pissed off with SAFRA how come they deducted the membership fees
from my account and renewed the membership without my knowledge!
I called up the customer service operator today (20th Apr) and ,M, answered my
enquiries. I asked her how come SAFRA deducted the fees without my knowledge and
M replied from her data base, my membership was renewed in March.
However, she failed to give me a satisfactory answer why the membership was renewed
without my approval?
And her advice was.... ask me to write in a termination letter to cancel the membership.
I was really baffled by the whole incident.
I neber apply for the membership and now i had to go through the hassle of calling and writing to terminate it.
The purpose of creating this thread is highlight this incident and hopefully, no one is caught in the same situation as me.
And check your account monthly!
You don't wish to see some digits missing without your knowledge!
;( ;(