5th October 2004, 05:58 PM
Singnet Broadband - What happens after contract expires?
There's the clause on the Singnet brochure that says "Promotion rates apply for the first 24 month, prevailing rates apply thereafter."
So, anyone fullfilled their contract (for the older promos)? Care to share what price you are paying? The same promo price, normal rate ($78.75) or some other price.
Last edited by karwing; 5th October 2004 at 08:50 PM.
5th October 2004, 06:10 PM
Originally Posted by karwing
5th October 2004, 06:10 PM
I dunno abt Singnet, but for Pacnet, when my contract expired, i was charged the non-promo rate. I had to bug them for a month or 2 before they gave another contract extension.
5th October 2004, 06:11 PM
I always kick up a fuss and make sure they renew me at promotional rate. Threaten to move to Starhub Maxonline! Why should I, as a loyal customer, pay more than a newbie?? That is always my argument and has always worked so far.
5th October 2004, 06:12 PM
5th October 2004, 06:28 PM
Normally you have to call them for the recontract. Usually you will still get back the same promotion rate as the public per month.
5th October 2004, 06:38 PM
Just renewed my contract with Singnet a few months back. Prior to my expiry of the contract, a Singnet person called me with a renewal contract package. Got the same pricing as before and a free GUESS watch, cost about $130.... Contract for 18 months.
5th October 2004, 07:36 PM
many thanx to all you guys!
anyway... there's a new promo now at $42 (w/gst) for 512 unlimited, 2yr contract, fyi. =)
5th October 2004, 08:25 PM
i had renewed twice already, for both times i get the same freebies/pricing as what the new signups will get. 1st time i only email them, 2nd time i need to go to hello shop to resign contract
6th October 2004, 12:07 AM
my singnet contract is 1/2 price for the first 6 months and normal price for the next 12 months (18 months contract). and did not recontract. Call to terminate and next day they will call to offer better package.
how much better? like 12 months contract with 3 month free subscription!
eg. 512K $55 per month but free 3 months so work out to about $39 per month... better than their 'recontract' offer in the email.
I know about this throug HWZ.
6th October 2004, 12:14 AM
My friend got so fed up with Singnet BB that old customer got to paid more than new customer after 2 years, so he terminated it and sign up starhub maxonline. Not only faster but also cheaper, only one flat rate.
Few days later then Singnet called and offer him better price plan, but already too late, he decide to change to maxonline once and for all
6th October 2004, 07:37 AM
The same trap will befall Starhub customers. It's well known that they drop carrots to attract new customers and neglect their old customers.
Originally Posted by Wai