6th October 2004, 09:32 PM
Cathay : Good service at all branches. Had an issue at one stage with one of the sales people (I perceived he was arrogant), but as I patronised the shop more, I think my perception changed, he was trying to be helpful in his own way, and since then, no problems, I'm always happy to walk into CP (and I guess the shop's happy because more often than not, I buy something !).
Alan Photo : One very good experience (served by a guy who was a bit wall-eyed), and one very bad experience (served by a middle-aged skinny chap). Bought a prosumer digicam, found a dead pixel on LCD, went back the next day, they brought out another 4 or 5 for me to test and select, serviced with a smile. Another time, checked out another digicam, prices were not bad but salesman indifferent, then said I'd buy, asked for a new one, he said that's all that's left, take it or leave it. Wasn't going to take that attitude, so walked off, drove to Cathay, talked to Vincent, got the same price on a brand new set. Kicked myself for wasting time and not going directly to Cathay.
MS Color : good reports, and quite friendly, but when I bought camera from them, found corroded battery terminals in a brand new set, and a camera pouch was touted as "genuine" but manufacturer's sticker was literally stuck on. Wary of them from then on ...
John 3:16 : Nicest guys you could ever meet, with infinite patience. Don't have the perception that their prices are above everyone else's ... do your research, name your price, and if they can't meet it, that's simple, just go to the other shop. They've surprised me several times by matching others' prices, but they don't aggressively discount, not that I know of anyway. But they must be doing something right ... you don't survive in a high-rent place like Funan on friendly chats alone.
7th October 2004, 01:24 AM
interesting comments by many of you... well.. i shall have mine then...
Cathay: Only stepped in and asked.. one time.. but that one time, kena an attitude one.. jialat.. look at us machiam we can't afford anything and wasting their time.
Alan Photo: Bought my G2 from them couple of years back. Well, fella that served us, quite good, patient, and chatty. Probably because we were a sure buyer then. Discount.. not very sure.. cos Dad bought it then haha.. friends went there too.. i went with them.. same same
MS Color: Friendly, and get quite close match in prices compare to town shops (as mentioned) but probably I frequent there more often than not. Regarding their goods, yeah I believe they have "fake" ones for the accessories such as the pouches.. but oh well, no problem for me so far
John 3:16 : went there during my secondary school days when my teacher recommended me there. They are really... fantastic in customer service. But prices (then) was quite steep. Haven't frequent since then.
7th October 2004, 01:39 AM
CP - 2 years back, I went to the shop with my mum and I saw this niece Leica DSLR with a majestic LCD. The salesman grudgingly took it down from the shelf to let me have a closer look but quickly took it back when he sensed that I was not about to buy it. I then asked for an Oly film camera for my mum and this salesman remarked -"nowadays digital camera very cheap what,only $500 dollars you can get.'" I was taken aback - seems that they are not happy with a small purchase.
Recently, I went to the same shop and this time, I was serious about one of their offers. They were very friendly after I bought a something not so cheap. They seem to discriminate customer purchases. I don't like this at all.
I used to work near Katong and bought my first camera at Fotolux at Parkway Parade. They were very nice and friendly even though many occasions, I was merely browsing. But I am not sure if the shop is still around.
7th October 2004, 02:49 AM
best is the LAO JIAO steven~!
just got an powershot pro IS from him today
really patient and good service
7th October 2004, 03:04 AM
Yahoo Auctions and Singnet Classifieds
Cannot afford new one, so can only go online to find 2nd hand
7th October 2004, 08:48 AM
CP : almost 80 percent of my new equipment bought here. Friendly staff and reasonable pricing.
TCW : Gray/secondhand from here. Service is good but find the shop too crammed and usually packed with customers.
AP :Never bought anything from this shop i.e. until yesterday. serviced by a young man(Desmond). Quite friendly and approachable, prices slightly lower than quoted elsewhere. Ended up buying a digi cam and spare battery from them. Though not as good as the service I get from the other shops that I frequent, it's good enough given it's the first transaction.
7th October 2004, 08:56 AM
hmmm....no mention of K13. Had quite good experience there....
7th October 2004, 09:08 AM
The one upstairs at Peninsula ?. I find their price steep.
Originally Posted by zorro18
7th October 2004, 09:33 AM
CP, look for the following sales person:Won't go wrong!
2) Alice (weekends only)
and a couple more. The rest leaves alot to be desired interms of service. The tall bespectacle guy is probably the worst!
7th October 2004, 11:11 AM
7th October 2004, 01:30 PM
7th October 2004, 01:36 PM
7th October 2004, 01:45 PM
7th October 2004, 01:49 PM
7th October 2004, 02:08 PM
yeah you are right.. price differences.. usually would be within 50 bucks or so I suppose at best?
Originally Posted by AhV
sometims, it doesn't even beats travelling all the way to the shop because of time factor... but I suppose, many of us (I am) are drawn back to the shop we always go to, because of the service, and the first impression they gave. As the saying goes, First Impression Counts
7th October 2004, 02:29 PM
i feel the same way about CP and MS...
Originally Posted by Virgo
i don't even dare to call CP to ask about prices!
7th October 2004, 07:26 PM
competitive pricing .... I say
Last edited by AhV; 7th October 2004 at 07:31 PM.