I recently just bought Canon EOS 600D Kit 1 (18-55mm f3.5-5.6). And yesterday I realised that inside my lens there are ONE dirt inside my lens and it cannot be removed, unless I send it to canon service centre for cleaning. This afternoon I contacted Canon service hotline and question them regarding the dirt I had in my lens. Below is what they replied me.
Dear Jeffrey Pang,
Thank you for your enquiry.
It is normal for lens to have some dust inside the lens elements but it will not affect the image taken.
Alternatively, you could send in the lens to our Customer Service Centre for checking at:
No 1 HarbourFront Avenue
#04-01 Keppel Bay Tower
Tel: (65) 67998686
Operating Hours: Mon to Fri, 9.30am to 7pm
Closed on Sat, Sun & Public Holiday
There is no assessment charge for checking and it will takes about 7 or more working days depending on spare parts availability. There is an additional express charge of $42.80 within 1 working day and $26.75 within 3 working days.
PS: For warranty service, please bring along the Canon warranty card or printout the "On-Line" hardcopy with proof of purchased receipt for verification.
The Terms & Conditions of Warranty does not covers cleaning, maintenance and accidental damaged of camera and lens, only on manufacturer's defects.
*My question is, is it normal for dirt/dust to get into my lens? and will the dirt/dust affect my photography image quality? If it isnt normal for dirt/dust to get into my lens, does it means its a defects lens?